Report an issue with a cable company

Service

Report a complaint directly to the cable company representatives to inform them of problems you are facing with their services. Reporting through this form allows the city to effectively coordinate and escalate your complaint to the appropriate representatives at your cable service provider.

2 to 4 minutes

This service is administered by the Mt. Hood Cable Regulatory Commission (MHCRC). The MHCRC tracks issues and concerns by zip code for reporting purposes.

This form only collects the information needed by the MHCRC to act on your behalf with your service provider. Your personal information will not be shared.

Select Your Service Provider

Account Number

The account number assigned to you by your provider. This can usually be found on a billing statement.

Select the Type of Issue or Concern

Description of Issue or Concern

Your Contact Information

Name

Email

Phone

ZIP Code

The MHCRC tracks issues and concerns by ZIP code for reporting purposes.

Employee Email

Zendesk Request Number

If you are completing this webform on behalf of a community member, please enter the Zendesk request number of the request created to track the interaction. In addition to creating a new request for this report, the existing interaction request will be updated and linked.

Employee Notes

Use this area as a scratch pad or as a field to add additional notes to the request. Anything submitted in this field will be included in the request description and may be visible to the requester.