Report an issue with a cable company

Service

Report a complaint directly to the cable company representatives to inform them of problems you are facing with their services. Reporting through this form allows the city to effectively coordinate and escalate your complaint to the appropriate representatives at your cable service provider.

2 to 4 minutes

This service is administered by the Mt. Hood Cable Regulatory Commission (MHCRC). The MHCRC tracks issues and concerns by zip code for reporting purposes.

This form only collects the information needed by the MHCRC to act on your behalf with your service provider. Your personal information will not be shared.

What is your complaint concerning?

An issue with only my cable

An issue with only my internet

An issue with both my cable and internet

Select Your Service Provider

Account Number

The account number assigned to you by your provider. This can usually be found on a billing statement.

Select the Type of Issue or Concern

Description of Issue or Concern

Your Contact Information

Name

Email

Phone

ZIP Code

The MHCRC tracks issues and concerns by ZIP code for reporting purposes.

Contact

PDX 311 Customer Service Program

311@portlandoregon.gov

311Information and Customer Service

711Oregon Relay Service

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