Apply for a cooling unit

Service
Determine eligibility and request a cooling unit from the Cooling Portland program. For assistance by phone, contact 311.

4 to 6 minutes

Learn more about the Cooling Portland program.

  • Current Eligibility
  • Priority
  • Contact
  • Complete

Eligibility Questions

Questions in this section will determine if you are eligible to receive a cooling unit.
Household generally means all residents within a dwelling who are included on a single federal or state joint tax return (for example, taxfiler, spouse and dependents).
Is your total household income LESS than $0 per year ($0/month)?

Ineligibility Notice

Thank you. Unfortunately, the Cooling Portland program is only available to Portland residents who have a household income 60% or less of the Area Median Income. For your household, that threshold is $0 per year.

You may still be eligible for assistance through programs operated by other local organizations. We recommend you contact one of the following resources directly for information about available programs. Please note that not all programs will be suitable for every applicant, and many may not be able to provide immediate relief. If you have an urgent need for cooling assistance, please contact 211 for information on cooling shelters and transportation options.

  • For information on programs offered through medical providers, contact Health Share Oregon: 503-416-8090
  • For information on programs offered through utility providers, contact Energy Trust of Oregon: 866-368-7878
  • For additional home weatherization assistance, contact Multnomah County Department of Human Services at 503-988-7423
Do you currently have a functioning cooling unit?

Ineligibility Notice

Thank you. Unfortunately, the Cooling Portland program is designed to provide life-saving cooling units to those who are unable to maintain a safe and comfortable environment in their homes during extreme heat events. Our services are exclusively available to individuals who do not currently have a functioning cooling system.

Location Address
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Ineligibility Notice

Thank you. Unfortunately, your home is not located within the City of Portland's official boundaries, which means you do not qualify for the Cooling Portland program. You may still be eligible for assistance through programs operated by other local organizations.

We recommend you contact one of the following resources directly for information about available programs. Please note that not all programs will be suitable for every applicant, and many may not be able to provide immediate relief.

  • If you have an urgent need for cooling assistance, please call 211 for information on cooling shelters and transportation options.
  • For information on programs offered through medical providers, contact Health Share Oregon: 503-416-8090
  • For information on programs offered through utility providers, contact Energy Trust of Oregon: 866-368-7878
  • For additional home weatherization assistance, contact Multnomah County Department of Human Services at 503-988-7423

If you believe this message to be in error, please call 3-1-1 or 503-823-4000 so staff can assist you further.

Please search for an address above to continue.

Please press continue below to check your eligibility.

Contact

PDX 311 Customer Service Program

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

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