311 Customer Service Representative - Classification Specification

All forms related to City of Portland classification and compensation.

City of Portland job classifications

Listing of classifications exempt from Classified Service and relevant information.

City of Portland Compensation Plans

On December 16, 2020, Portland City Council unanimously passed Resolution No. 37525 to authorize a Language Pay Differential policy to compensate qualifying multilingual City employees who use their language skill to assist the community.

The qualifying languages and eligible job classifications listed were updated June, 17 2025.

There are three pathways for eligibility that can be initiated by both the city employee and a manager/supervisor. The majority of cases will process through Pathways One & Two.

Get answers to questions about the City's Language Pay Differential and whether you qualify. Latest additions are at the top of each section.

Archived Compensation Plans from previous years for City of Portland.