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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

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Unlock Your Benefit: Set Up Your Garner Account by 6/28 for a Chance to Win

News Article
Meet your new benefit, Garner. Illustration of one patient and one doctor talking with eachother.
Introducing Garner Health—a free healthcare reimbursement benefit for CityCore, CityNet, CityHD, CityHDP and CityBasic: Get up to $1,000 (individuals) or $2,000 (families) back on out-of-pocket medical costs when you use Garner to find top doctors near you.
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Don't miss out. Go to garner.guide/enter to create your Garner account today.

City of Portland employees must create an account and find their Top Provider to access the Garner benefit and reimbursement. 

Your Garner Health benefit is fully sponsored by the City of Portland, giving you a free tool to find doctors in your Moda network. Whether you're searching for a new doctor or looking to save on care with your current provider, use Garner to get the most out of your reimbursement benefit. 

Create your Garner Account Now

Garner is only available as part of Moda Healthcare plans (CityCore, CityNet, CityBasic, CityHD, City HDP). Garner not available to Kaiser Medical members. 

CityCore, CityNet, CityBasic, City HD and City HDP can get reimbursed up to $1,000 for individuals and $2,000 for families. 

Make sure to maximize your reimbursement benefit and create a free account to find high-quality, accessible care that supports your full well-being.

Garner promotion poster. Details in caption.
Get Garner. Enter to win a water bottle. Create a free Garner account by June 28, and you'll be entered to win a sports water bottle. Visit garner.guide/enter to create your account.

See official rules. 

Flyer explaining how to use Garner. See caption for details.
How do I use Garner? 1) Sign up for an account. Once you've created an account, you'll be able to access detailed information about your benefit and coverage through the app. 2) Find Top Providers. Search for doctors in your area based on your symptoms, their name or the type of care you need. 3) Get reimbursed. Receive reimbursement for qualifying medical costs provided by a Top-Provider who has been added to your account before your appointment.

How to Create Your Garner Account 

Go to garner.guide/enter to create your account. City of Portland employees must create an account and find their Top Provider to access the Garner benefit and reimbursement. 

Below is a 3 minute video that walks you through how to make your Garner account. 

Video - How to Create Your Garner Account

How to find a Top Provider

Search for Top Providers, or add your current Provider now - app.getgarner.com/search.

A 2:30 minute video walking you through how to search for and find a Top Provider.

Video - How to Find a Top Provider

Want to learn more? Explore the Garner Portland.gov page.

Contact

Garner

Garner Health
Get Started With Garner
concierge@getgarner.comMonday through Friday, 8am to 8pm Eastern Time.
phone number866-761-9586

Health & Financial Benefits Office

benefits@portlandoregon.gov
phone number503-823-6031Monday through Friday 8:00am to 5:00pm
fax number503-865-3270

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Garner

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Meet Garner: Your New Healthcare Savings Partner

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