danger
Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

information
Portland is a Sanctuary City

New Language Translation Feature from Carrot Fertility

Blog Post
Carrot Fertility has introduced a fully translated member platform in French (for members in Canada) and Spanish (for members in the U.S.) with an accompanying, fully translated member experience.
Published

Carrot provides inclusive, comprehensive pregnancy and postpartum support for eligible City of Portland Employees. Through your Carrot benefit, you have unlimited access to Carrot’s pregnancy and postpartum experts, educational resources, and more, including guidance for each trimester and postpartum. From navigating early pregnancy symptoms to adjusting to life with a newborn, Carrot resources are available.

End-to-End (E2E) Language Translation

To continue building on Carrot's global leadership, Carrot is introducing a fully translated member platform in French (for members in Canada) and Spanish (for members in the U.S.) with an accompanying, fully translated member experience.

  • As of 1/1/2024, members within the U.S. will be able to access Carrot's platform and see it translated into Spanish if desired
  • Member platform translation is available via desktop/mobile optimized view and iOS / Android mobile app experience*

Q: How do members select their preferred language?

A: There is a preferred language selector that will be present on sign-in/sign-up. They will also be able to go to their account settings at any time to change their preferred language.

Q: How will the translated text appear to members?

A: There is no separate text box for translations; they will reside in the same text boxes as the English versions and show to all members regardless of language preference selection.

Visit get-carrot.com/signup to create your account and start exploring the pregnancy and postpartum resources available.

Contact

Health & Financial Benefits Office

phone number503-823-6031Monday through Friday 8:00am to 5:00pm
fax number503-865-3270
Back to top