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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

Additions to Mental Health Access at Kaiser Permanente

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It's easier than ever before for Kaiser Permanente members to get the mental health care they need.
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Kaiser is pleased to announce that online appointing is now available for routine psychotherapy. Kaiser has also made it simpler for members to access mental health therapy with in-network providers, without having to start with a Kaiser Permanente provider or get prior authorization.

In addition to Kaiser Permanente providers, a comprehensive list of in-network providers can be found at kp.org/locations. Members can self-refer to in-network providers for mental health therapy services. 

Here's how members can get mental heatlh care at Kaiser Permanente: 

  • Download evidence-based, no-cost tools that offer activities and emotional support coaching at kp.org/selfcareapps.
  • Submit an online survey at kp.org/evisits/nw to assess for symptoms like stress, depression, and anxiety.
  • For brief visits to improve overall emotional health, schedule on kp.org, the KP mobile app, or call 1-800-813-2000 (TTY 711) to make an appointment with a primary care or a behavioral health consultant.
  • For mental health conditions that require concentrated, intensive care, schedule on kp.org, the KP mobile app, or call 1-855-632-8280 to make an appointment with a mental health therapist.

Learn more at kp.org/mentalhealthservices

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