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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

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Environmental Services

Bureau/Office
Public Works
Environmental Services is your sewer and stormwater utility. We protect public health and our environment by collecting and recovering resources from the city’s wastewater, managing stormwater, and restoring and protecting Portland’s rivers, streams, and watersheds.
Aerial view of bridges over the Willamette River in Downtown Portland

Featured content

An icon of dollar bill inside a green circle, set against a blue background

Pay my bill

Graphic says: Clean River Rewards. Contain the rain. Sign up to save. An upside down umbrella has raindrops falling into it.

Clean River Rewards

Photo shows a storm drain in the street with milky substance flowing into it.

Report a Spill or Pollution

Report a Sewer Problem

Report a Green Street Planter Concern

BES Employee Site

Screenshot of utility bill with stormwater charges circled.

Changes to Environmental Services Rates and Charges

Photo shows two kayakers paddling on river with large concrete bridge piers in background.

Big Pipe Tracker: See how the Big Pipes prevent combined sewer overflows

This photo shows sewer construction workers digging a trench in the street on Hawthorne Blvd.

Working for Environmental Services

Screenshot of Google map; reads: find a sewer, stormwater, and watershed restoration project

Find Environmental Services Projects

Three volunteers removing trash and leaves from a green street planter

Being a Green Street Steward

Curb marker graphic reads:No dumping. Report pollution 24/7 to 503-823-7180. Stormwater only.

Best Management Practices to Prevent Pollution and to Protect Our Rivers and Streams

Great Blue Heron perches along Willamette River

About Environmental Services

Photo shows hands with construction plans and drawings with BES heron logo

Engineering Resources for Sewer, Stormwater, and Watershed Restoration Projects

Learn what you can safely flush down the toilet into the City sewer system.

What you can (and can't) flush

Contact

Environmental Services

BESinfo@portlandoregon.gov
phone number503-823-7740
fax number503-823-6995

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Environmental Services

1120 SW Fifth Avenue
Suite 613
Portland, OR 97204
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Hours: Monday through Friday 8 a.m. to 5 p.m.
More about this location

Related offices, programs, and projects

Photo shows two workers in sewer construction vault lowering pipe into place

Sewer and Stormwater Improvements

Several kayakers paddling in the Columbia Slough with many trees along the bank.

Protecting Rivers and Streams

Photograph of a City of Portland truck being fueled at an RNG fueling station located at the Columbia Boulevard Wastewater Treatment Plant

Recovering Resources

Photo shows a neighborhood street and a mailbox surrounded by water.

Flooding in Portland

Photo show tanks of bubbly water that are part of an on-site pretreatment facility for treating wastewater.

Preventing Pollution

Photo shows people walking in the rain with umbrellas with bikes and rain planters along the sidewalk.

Managing Stormwater

This photo is of a smiling Black man who just completed an inspection on a house under construction.

Permitting & Development

Photo shows three teenagers using a drill to build a structure.

Environmental Grants and Incentives

Photo shows deep trench in street with large concrete sewer pipe laying next to it waiting for installation.

Connecting to the Sewer

Past Meetings and Hearings

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