Submit a Request by Email or Phone
This service is for drainage issues on private property. If you are concerned about drainage in the public right-of-way, like in a street or green street planter, leave a message for Green Street Operations and Maintenance.
1. Gather your information.
- Property address
- Preferred way to contact you (phone or email) during business hours
- Describe the drainage issue and where it is on your property
- Optional - Attach photos that show the issue (if applicable)
2. Send an email to or call the Environmental Services Private Property Drainage Inquiries team. Contact information on this page.
We will follow up with you within five business days.