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Request a change to the stormwater billable area category assigned to your single-family residential property

Service

Completing the form should take 5-10 minutes, however, gathering required information may take longer.

Before completing this form, please review the guide to request change to stormwater billable area. The guide has information on how to identify and measure your property’s stormwater billable area, as well as other details you will need to complete the form below.

Property and Account Information

Only residential single-family homes within Portland City limits, where there is one City of Portland Water Utilities account per taxlot, are eligible for review. Does your property meet these criteria?

Ineligibility Notice

Sorry, your property (and/or stormwater utility account) does not meet the criteria. The criteria is: the stormwater utility account must be a residential single family home in the City of Portland and there must be only one stormwater utility account associated with the taxlot.

If you need further assistance, please contact Portland Water Bureau customer service at 503-823-7770.

Search for your address and press Verify, or select it from the dropdown.

Stormwater Billable Area Measurements

Please list all stormwater billable area, including broken and non-continuous hard surfaces, even if stormwater from those areas is managed on your property. The total measurement of your property's stormwater billable area does not account for whether runoff from those surfaces is managed on your property.

If you safely manage some or all of your property's stormwater runoff, you may be eligible to apply separately for a Clean River Rewards discount on your stormwater charges.

Calculate a rectangular area

ft
ft
sq. ft

Calculate a circular area

ft
sq. ft
sq. ft
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sq. ft

No tier change

Based on the information you've provided, there would be no change to your stormwater tier.

Tier change

Based on the information you've provided, your stormwater tier would be .

Please provide attachments, e.g., a picture of property area not visible in publicly available aerial photography (like Google Street View) of surface materials that should be excluded from the stormwater billable area.
Maximum 3 files.
10 MB limit.
Allowed types: pdf, jpg, jpeg, png.

Your Contact Information

We will use your email to confirm your request to change your stormwater billable area category.
What is your preferred method of communication?

Acknowledgement

By submitting this form, I acknowledge that I am the City of Portland stormwater ratepayer for the property referenced in this form and that the account referenced in this form is in my name.

This request is for a property subject to tiered stormwater billing. The property is occupied by a residential single-family home, is associated with a single City of Portland stormwater utility account, does not contain any other dwelling units, and is within the Portland city limits.

I acknowledge that all the information contained within this form is both accurate and complete and that the stormwater billable area segments listed in this form significantly represent current stormwater billable areas as described in Portland City Code Section 17.36.050 and Administrative Rule ENB-4.09.

I understand that, by submitting this form, data may be transferred to the City of Portland Bureau of Environmental Services who, at their discretion and utilizing methodology they deem appropriate, may or may not update records that relate to or could influence the stormwater and related charges associated with the property address I have referenced in the form.

I understand that, in accordance with Portland City Code and administrative rules, the City of Portland Bureau of Environmental Services will make the final determination regarding the measured or estimated area of all property segments comprising stormwater billable area and that that determination is not appealable.

Any change in stormwater billing resulting from data provided to the City will be effective as of the date the City reviews and confirms the accuracy of all information contained in this form. Changes to stormwater billing may not, under any circumstance, be retroactive.

Data in this form may be reviewed or validated prior to transferring information to the City of Portland Bureau of Environmental Services for review of stormwater billable area. If the City is unable to confirm or validate the information you provided, or if the City determines this request is not appropriate, the City may refuse to transfer your request to the City of Portland Bureau of Environmental Services for a stormwater billable area review and may issue you a written or electronic notification informing you of this determination.

Contact

Portland Water Bureau Customer Service

PWBCustomerService@portlandoregon.gov
phone number503-823-7770Free interpretation is available.

Related

Overview of stormwater rate changes for customers with houses
Sanitary Sewer and Stormwater Rates and Charges

Topics

Environment
Water, stormwater, and sewer

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