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Completing residential registration should take 5 to 10 minutes. The commercial form should take 15 to 30 minutes to complete.
Please note: If you were already registered for a Clean River Rewards discount before July 1, 2024, you do not need to re-register your water/sewer/stormwater account to maintain your discount. Your discount percentage will be automatically updated. If you currently receive a 100 percent discount, expect to see a 35 percent discount, which has the same monetary value. If you have additional questions, please visit the Clean River Rewards FAQ page.
Register Online
Online registration is only available for residential customers with single-family, duplex, triplex, and quadruplex accounts. Commercial and multifamily customers must register by mail or email.
You will need a portlandoregon.gov account to register. You will be asked to log in or create an account.
Register by Mail or Email
Step 1. Download and Complete an Application Form
Residential Registration Forms (includes houses and duplexes)
Commercial Registration Forms (includes commercial, industrial, institutional, and multifamily properties)
Step 2. Mail or Email Completed Form
E-mail: cleanrivers@portlandoregon.gov
Mailing address:
Clean River Rewards
664 N Tillamook St
Portland, OR 97227-1828