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Report a Code Violation

Phone numbers to call if you need to report a violation or if you received a code violation. Find out who to call for concerns about a commercial business in a residential neighborhood, landslides, construction without permits, noise, trees and bushes, broken down cars on private property and more.

The City of Portland puts together codes to help keep our city safe. If you need to make a report or if you got a notice about a violation, call the contact listed here to find out about next steps:

Commercial and residential concerns

Description of violation BureauContact
Commercial businesses in a residential zoneBureau of Development ServicesProperty Compliance Help Line
Exit concerns for commercial businesses (i.e. blocked/locked exit ways, exit signs not working, etc)Fire Marshal's office(503) 823-3700
Over height (taller than 6 foot) accessory structures in building setbacksBureau of Development ServicesProperty Compliance Help Line
Pavement placed for parking purposes without the required zoning permitBureau of Development ServicesProperty Compliance Help Line
Over height fence in front setback (usually fences are required to be 3 ½ feet in the front setback).Bureau of Development ServicesProperty Compliance Help Line
Home businesses with customers or an employee without the required home occupation permitBureau of Development ServicesProperty Compliance Help Line
Violations of a Land Use Review conditions of approvalBureau of Development ServicesProperty Compliance Help Line
Overlay zone (E-zones, scenic resource zones, others) violationsBureau of Development ServicesProperty Compliance Help Line
Plan Districts violationsBureau of Development ServicesProperty Compliance Help Line
Temporary activities exceeding time or area limits, including garage salesBureau of Development ServicesProperty Compliance Help Line
Light glare from a commercial site to a residential siteBureau of Development ServicesProperty Compliance Help Line
Tree cutting or other vegetation removal in an environmental zoneBureau of Development ServicesProperty Compliance Help Line
Safety issues such as collapsing buildings or retaining wallsBureau of Development ServicesProperty Compliance Help Line
Erosion issues on a propertyBureau of Development ServicesProperty Compliance Help Line
LandslidesBureau of Development ServicesProperty Compliance Help Line
Maintenance of a residential structure, i.e. leaking roof, peeling paint, people living in a garage, etc.Bureau of Development ServicesProperty Compliance Help Line
Ext. Maintenance of non-residential structures, i.e. peeling paint, missing siding, etc.

Derelict Buildings, i.e. boarded, vacant.

Bureau of Development ServicesProperty Compliance Help Line
Illegal OccupanciesBureau of Development ServicesProperty Compliance Help Line
Vacant structure open to entryBureau of Development ServicesProperty Compliance Help Line
Trash/debris on the exterior of a propertyBureau of Development ServicesProperty Compliance Help Line
Tall Grass/WeedsBureau of Development ServicesProperty Compliance Help Line
Basketball hoops on parking stripsStreet Systems, Transportation(503) 823-7002
Basketball hoops on telephone polesElectrical Utility CompanyContact PGE or PP & L (whichever is the provider for the area)
Bushes/trees/vegetation encroaching into right of wayBureau of Development ServicesProperty Compliance Help Line
Broken/unsafe sidewalksMaintenance Operations, Transportation(503) 823-1711
Structures/fences built in right of wayStreet Systems, Transportation(503) 823-7002
Visibility at IntersectionsTraffic Management, Transportation(503) 823-5211

Construction without permit concerns

Description of violationBureauContact
Electrical, plumbing or mechanical work without permitsBureau of Development ServicesProperty Compliance Help Line
Grading and/ or fill work without permits (in excess of # cu yds)Bureau of Development ServicesProperty Compliance Help Line
Residential structural work without permits (i.e. addition to a house, construction of a new garage or accessory structures over 200 sq.ft., fences over seven feet tall, demolition of a house, etc.)Bureau of Development ServicesProperty Compliance Help Line
Commercial structural work without permits (i.e. change of occupancy without required permits, addition to structure, structural tenant improvements, etc.)Bureau of Development ServicesProperty Compliance Help Line
Illegal units unoccupied. If occupied then a HS case.Bureau of Development ServicesProperty Compliance Help Line

Noise concerns

Description of violationBureauContact
Airplane noisePort of Portland(503) 460-4100
Animal Noises - Legal animal facilities, such as kennels, doggie day cars, or stablesOffice of Community & Civic Life(503) 823-7350
Animal Noises - Other animal noises, such as residential to residential noises or a neighbor's barking dogMultnomah County Animal Serviceswww.multcopets.org/animal-nuisances (503) 988-7387 (Note: they only accept barking dog complaints online)
Construction activity outside permitted hoursOffice of Community & Civic Life(503) 823-7350
Garbage hauler complaints, including truck /pick-up noiseBureau of Planning & Sustainability(503) 823- 7202
Helicopter noiseIf the helicopter is from a news agency, contact that agency to file a complaint. Otherwise there is no agency that covers copter noise.
Leaf blower noiseOffice of Community & Civic Life(503) 823-7350
Music too loudOffice of Community & Civic Life(503) 823-7350
Noise (other than music) from establishments that sell liquor)Office of Community & Civic Life(503) 823-7350
Loud voicesPossibly covered by the police(503) 823-3333 (police non-emergency) - do not call 911
Other amplified sounds that are too loudOffice of Community & Civic Life(503) 823-7350
Railroad noiseFederal Railway AdministrationViolation Report

Other concerns

Description of violationBureauContact
CROW (Commercial containers stored on the right-of-wayBureau of Planning & Sustainability(503) 823-7202
Empty garbage/recycling containers left on the curbBureau of Planning & Sustainability(503) 823-7202
Exterior display/storage by a commercial business in a zone that does not allow this activityBureau of Development ServicesProperty Compliance Help Line
Garbage at bus sheltersTri-Met(503) 238-7433 #4 
Garbage dumped in the street that is blocking trafficBureau of Maintenance(503) 823-1700
Garbage dumped that is not blocking trafficBureau of Development ServicesProperty Compliance Help Line
Graffiti (Online Reporting Form)Office of Neighborhood Involvement(503) 823-4824
Illegal DumpingBureau of Development ServicesProperty Compliance Help Line
Liquid waste draining into street drainBureau of Environmental Services(503) 823-7180
Sewer and/or rain drain breaksBureau of Development ServicesProperty Compliance Help Line
Sidewalk obstructionsBureau of Development ServicesProperty Compliance Help Line

Trees and vegetation concerns

Description of violationBureauContact
Bushes/trees/vegetation encroaching into right-of-wayBureau of Development ServicesProperty Compliance Help Line
Damage or removal of a tree to be preserved during developmentUrban ForestryTree Code Information Line 
Dead or dying trees on private propertyBureau of Development ServicesProperty Compliance Help Line
Low tree limbs over adjacent street/sidewalk from private property treesBureau of Development ServicesProperty Compliance Help Line
Low tree limbs over adjacent street/sidewalk from public property treesUrban ForestryProperty Compliance Help Line
Tree cutting or other vegetation removal in an environmental zoneBureau of Development ServicesProperty Compliance Help Line
Tree removal on private propertyUrban ForestryTree Code Information Line

Vehicle concerns

Description of ViolationBureauContact
Abandoned/disabled vehicles in the right-of-wayAbandoned autos(503) 823-7309
Auto repair in the right-of-way - If being done by an auto repair shopBureau of Development ServicesProperty Compliance Help Line
Auto repair/service in wrong zones (i.e. auto business in a residential zone)Bureau of Development ServicesProperty Compliance Help Line
Illegally parked vehicles in the right-of-wayParking Patrol(503) 823-5195
Oversized trucks parked in residential zonesBureau of Development ServicesProperty Compliance Help Line
Parking accessory recreational vehicles in the wrong area on a propertyBureau of Development ServicesProperty Compliance Help Line
Visibly disabled vehicles on private propertyBureau of Development ServicesProperty Compliance Help Line
Vehicles parked on unpaved areasBureau of Development ServicesProperty Compliance Help Line
Vehicles parked/stored without required screening, landscaping and setbacks (generally commercial properties)Bureau of Development ServicesProperty Compliance Help Line
Vehicle sales, repair or service business parking, storing, and/or repairing vehicles in the right of way (Title 16)Bureau of Development Services Property Compliance Help Line

If you need help with mediation, contact Resolutions Northwest.

Contact

Property Compliance Help Line

Development Services

phone number503-823-2633

Monday through Friday from 8 am - 4 pm. Leave a message with detailed information.

Tree Code Information

Urban Forestry

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