ProjectDox on iPad using Safari

Information
Safari is the default, pre-installed, and most popular browser on iPad. To take full advantage of ProjectDox using Safari, follow the directions below to enable Request Desktop Site option.
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Using ProjectDox in Safari Browser

  1. Open the Safari browser. 
  2. Visit https://eplans.portlandoregon.gov. 
  3. On the ProjectDox login page, enter your email address and password. 
  4. Tap the Projects tab.
  5. Tap the Project number to open the desired project.
  6. Select the Files tab. 
  7. In the left-hand file tree, select the folder you want to view. 
  8. Select the document/drawing you want to view.  A new tab in your browser will open and, after a moment with a “Loading Viewer” spinner, the document or drawing will appear. The document will display in Safari’s built-in PDF viewer, which lacks the features of ProjectDox Viewer.
  9. To access the full features of the ProjectDox View, tap the AA.
    There are two 
  10. Tap Website Settings. 
  11. In the Settings for ePlans.portlandoregon.gov window, tap Request Desktop Website toggle so it displays as green. 
    This enables Request Desktop Website while viewing ProjectDox in Safari.
  12. Tap Done. 
    The file page will reload, opening your file with the BRAVA navigation tools (i.e. annotate, measure, etc.). 

Enable ProjectDox Pop-Ups in Safari 

ProjectDox uses pop-up windows. If you tap on something in ProjectDox and nothing seems to happen, it’s likely that Safari is blocking ProjectDox from opening pop-up windows. Follow the steps below to enable pop-ups in Safari. 

  1. Leave Safari and open the iPad Settings app. 
  2. Scroll down the list and select Safari. 
  3. In the General section, locate Block Pop-ups. If the Block Pop-ups switch is on the right and lit green, tap the toggle to disable.
    The toggle will be on the left and will no longer be green. 

Clear Browsing Data in Safari

Most problems with ProjectDox occur because pop-ups are disabled or old web browsing data needs to be cleared out. Follow the instructions below to clear Safari's browser cache, cookies, history, and other website data. 

  1. Leave Safari and open the iPad Settings app. 
  2. Scroll down the list and select Safari. 
  3. Scroll down to the bottom of the list and tap Clear History and Website Data. 
  4. When prompted, tap Clear History and Data to clear Safari's browser cache, cookies, and other browsing data. 

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