ProjectDox on iPad using Firefox

Information
When accessing ProjectDox on an iPad, most browsers require minor setting changes.
On this page

Use ProjectDox in Firefox 

  1. Open the Firefox browser. 
  2. Visit https://eplans.portlandoregon.gov
  3. On the ProjectDox login page, enter your email address and password
  4. Tap the PROJECT number to open.
  5. Select the Files tab. 
  6. In the left-hand file tree, select the folder you want to view. 
  7. Select the document you want to view. 

    A new tab in your browser will open and, after a moment with a “Loading Viewer” spinner, the document or drawing will appear. The document will display in Chrome’s built-in PDF viewer, which lacks the features of ProjectDox Viewer.
     
  8. To access the full features of the ProjectDox View, tap the three lines at the bottom right corner of the browser. 
  9. Tap Request Desktop Site
    The file page will reload, opening your file with the BRAVA navigation tools (i.e. annotate, measure, etc.).

Enable ProjectDox Pop-ups in Firefox  

ProjectDox uses pop-up windows. If you tap on something in ProjectDox and nothing seems to happen, it’s likely that Chrome is blocking ProjectDox from opening pop-up windows. Follow the steps below to enable pop-ups in Firefox. 

  1. Open the Firefox browser. 
  2. Tap the three lines at the bottom right corner of the browser. 
  3. Tap Settings.
  4. If the Block Pop-up Windows is set to on the white toggle is to the right, tap the toggle switch to disable blocking pop-ups. The toggle switch will be on the left and white when disabled.  

Clear Browsing Data in Firefox

Most problems with ProjectDox occur because pop-ups are enabled, or because old web browsing data needs to be cleared out. Follow the steps below to clear Firefox's browser cache, history, and other website data. 

  1. Open the Firefox browser. 
  2. Tap the three lines at the bottom right of the browser. 
  3. Select Settings
  4. Select Data Management
  5. Confirm that Cache, Cookies, Offline Website Data, and Downloaded Files are selected, the toggle should be on the right. If they are not selected, tap those items to select them. 

    If you do not want your Browsing History deleted, de-select them. 
     
  6. Tap Clear Browsing Data
  7. When prompted, click OK