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Permit Intake and Response Time Delays

News Article
We appreciate your patience and understanding as we work to support the construction industry and our local economy during these difficult times.

Building Permit Intake Backlog

As of Dec. 16, 2020, New Single Family Residence (NSFR) permit intake appointments are scheduled out to Dec. 22, 2020. Residential demolition permit intake appointments are scheduled out to Dec. 23, 2020. All new Dev Hub intakes will be reviewed after scheduled intakes have been completed.

Other permit intake appointments are booked out until Feb. 8, 2021. Please plan accordingly. We apologize for the delay. The new system will allow 24/7 permit application submittal via DevHub, and is expected to be available in mid December.

Planning a project? You can access Portland Permit Processing Metrics via the Permitting Dashboards page for information on current time frames.

Permit Intake via Development Hub

We now allow 24/7 online submittal through Development Hub (our online customer portal).

Go to Development Hub

Paper Permit Submittals

You may call 503-823-4092 or email Please include this information in order to process your request for permit intake: 

  1. Your name, email and phone number
  2. If you're calling for the applicant, leave their name, email and phone number
  3. Description of the work
  4. Valuation of the work being done
  5. Approximate number of pages in your plan drawings
  6. Project address
  7. Permit number or Interactive Voice Response (IVR) number (if available)

Missing information will result in delay. Phone and email messages will be returned as soon as possible.

What you can do to help: Please make sure your application is complete and meets the minimum submittal requirements. Incomplete applications will be returned, which may cause further delays.