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Permit Intake and Response Time Delays

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We appreciate your patience and understanding as we work to support the construction industry and our local economy during these difficult times. A new email address and phone number are set up to receive requests for appointments to submit permit applications and plans.


Building Permit Intake Backlog

New Single Family Residence (NSFR) permit intake appointments are currently available within a few days.

Residential demolition intake appointments are available within a few days.

As of Oct. 26, 2020, other permit intake appointments are booked out until Dec. 15, 2020. New appointments are being scheduled for the week of Dec. 14. Please plan accordingly. We apologize for the delay. We are using a temporary appointment system while we build the new online submittal system. The new system will allow 24/7 permit application submittal via DevHub, and is expected to be available by the beginning of November.

Planning a project? You can access Portland Permit Processing Metrics via the Permitting Dashboards page for information on current time frames.

Schedule permit intake appointments by email or phone

We are temporarily using an appointment system to facilitate the uploading of your digital building permit application materials while the Bureau of Development Services builds the system to allow 24/7 online submittal through Development Hub (our online customer portal).

The best way to request an "appointment" is to click the button below for the online request form.

Request permit intake time

You may also call 503-823-4092 or email If you email, please include this information in order to process your request for permit intake sooner: 

  1. Your name, email and phone number
  2. If you're calling for the applicant, leave their name, email and phone number
  3. Description of the work
  4. Valuation of the work being done
  5. Approximate number of pages in your plan drawings
  6. Project address
  7. Permit number or Interactive Voice Response (IVR) number (if available)

Missing information will result in delay. Phone and email messages will be returned as soon as possible.

What you can do to help: While waiting for an appointment, or for a return phone call or email message to schedule your permit intake appointment, please make sure your application is complete and meets the minimum submittal requirements. Incomplete applications will be returned, which may cause further delays.