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ePlans, a New Online Portal, and Mobile Apps are on the way

Learn about how plans will be submitted online through ePlans, as well as other projects coming out of the POPS program.

Watch a new video about the six projects that currently make up the POPS Program,
and how these projects are going to transform the way we do our work.

The Bureau of Development Services (BDS) is rolling out electronic plan review for two large development projects. With electronic plan review (PDX ePlans), customers can submit their plans online to be reviewed electronically. Staff at BDS and our partner bureaus review the plans simultaneously on their computer screens. And if you need to make a correction to the plans, you can submit those corrections online for re-review, saving a trip to the Development Services Center.

To ensure everything is running smoothly with PDX ePlans, BDS will implement the program for two large commercial building permits, E2* and Halsey 106* (more information below), then expand to other projects. After January 1, 2019, all commercial permit applications with a BDS process manager assigned will use the ePlans system instead of submitting paper plans in person at the Development Services Center. Later phases will follow for other project and permit types.

PDX ePlans is one of six improvements planned by the POPS program, to make our services more accessible to the community and increase the efficiency of the permitting process. The other improvements include:

  • Permitting system (TRACS) upgrade (AMANDA): TRACS is the backbone of how BDS and interagency partners track and process permit applications and manage cases. Although the database was upgraded to a supported version in 2017, staff currently use desktop software from 1999. This next upgrade will allow staff to do their work much more quickly, and we're calling it AMANDA.
  • Inspections Scheduling: City inspectors currently do their scheduling and routing manually every morning. This administrative work can be automated through an inspections scheduling system.
  • Mobile App for Inspectors: The Inspector App will allow inspectors to do more of their work in the field. They’ll be able to view permitting system information, as well as take notes and pictures, right from their fingertips.
  • Improved Web Portal for Customers: The BDS online permit portal is being revamped to allow customers to track and pay for more types of permit applications. POPS will continue to add more services to the portal, called Development Hub PDX, after it’s revamped.
  • Mobile App for Contractors and Applicants: BDS will offer an app to contractors to track permit inspections through an app on their phone or mobile device. They’ll be able to get text messages with information about the status of their inspections requests and results.

BDS is excited to share these coming improvements with you. We are committed to looking for ways to improve and put our customers at the center of our work. Our staff are proud to be taking steps toward a more efficient, transparent, and convenient plan review process. We appreciate your patience while we make these improvements and look forward to faster permitting in the City of Portland.

* The E2 project and Halsey 106

The E2 project, submitted on July 27, is a multi-story mixed-use residential building with ground floor retail located on SW Moody Avenue. The building includes townhome style units on SW Macadam Avenue. Parking will be located in the lowest level of the building with access on SW Abernethy Street. The current plan for E2 proposes a below grade level for the building to allow parking and facility services underground.

Halsey 106 is a new six-story building with 45 affordable housing units, 30 market-rate apartments, tuck-under parking, 10,000 sq. foot of retail and 10,700 sq. foot of office space. This multi-use building will include a community room and a green roof deck. Located at NE Halsey and 106th Avenue, Halsey 106 is a Portland Housing Bureau affordable housing project. The plans are likely to be submitted in mid-September of this year by Cory Hawbecker with Holst Architects. Hawbecker says he is thrilled to be a part of the ePlans pilot and is really looking forward to providing feedback as one of the first projects to use this new tool.


Permitting General Information

Development Services
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