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How to Request Public Records

Learn how to request public records from the City of Portland.

For information not accessible online, or if you want a complete copy of records we maintain, you may make a record request online, in person, or via US Postal mail depending on the record type. Records requests not submitted online may take a little longer as it needs to be entered manually. Submittal fees, material costs and staff time costs are applied to public records requests.

If you haven't already, please visited our Readily Available Online Records to see if the records you are looking for can be accessed online free of charge. 

Resource records

Resource Records section maintains copies of plans for issued building, site development, and zoning permits; permit inspection cards; sign permits, and Certificates of Occupancy.

Some permit plans / permitting documents are available online. Find information about what types of document are available online.

If you are interested in active permits, please contact the Development Services Center phone number and speak with the Document Services area for permits currently under review, or for permits under inspection call Commercial Inspections- Electrical or Residential Inspections. 

The following steps outline how to request records from Resource Records.

Step one: Ensure you have the correct property address. If you are unsure of the correct address, please use the City of Portland web-based Portlandmaps.com to find an exact address or R account number.

Step two: Required Forms. Complete the following Forms for each address records are being requested for:

Step three: Requesting the Records online.

Step four: Minimum Records Request Fee. A minimum records request fee of $15 per address is required at the time of requesting records. 

Depending on the number, size and complexity of the records request, it may require additional time and/or fees for processing. See the Records Request Fees and Process Timeline webpage for more information on fees and process timeline.

To learn more about the Resource Records program, visit the Resource Records webpage.

Land use services division

The Land Use Services Division maintains all records of land use review, pre-application conference, and public registry files.

Zoning Confirmation Letters:
You can request a Zoning Confirmation Letter online. You can request Land Use Services records online or call the Land Use Records Management phone number. 

Please see the Records Request Fees and Process Timeline webpage for additional information about fees and process timeline. 

Active Cases
If you are interested in information concerning an active land use review case, please contact File Review at the the Land Use Records Management phone number. 

To learn more about the Land Use Review Division, visit the Land Use Review Division webpage.

Property compliance division

The Property Compliance Division maintains records for Housing, Nuisance, Zoning, Dangerous Buildings, Work without Permit, and Home Occupation Permits. 

Complainant Confidentiality: Please note that per ORS 192.502(4), confidential submissions (complainant information) are exempt from disclosure under the Oregon Public Records Law. Complainant information shall be removed from all public records requests. 

You can request public records for enforcement cases by:

Online:
Portland Public Records Request Center (GovQA)

Phone:
Call the Property Compliance Help Line. 

Please see the Records Request Fees and Process Timeline webpage for additional information about fees and process timelines.

Active Case:
If you are interested in information concerning an active case, please call the Property Compliance Help Line, email us, or submit online via GovQA.

To learn more about the program visit the Property Compliance webpage.

All other records types

For records that do not fall under Enforcement Program, Land Use Division or Resource Records type, for example records related to policies, procedures, or emails, begin your request for public records online.

Translated records request forms

The City's Auditor's Office maintains translated COP Uniform public records request forms that you can use to request records.

Media

If you are a member of the press, please submit a public records request online.

Contact

Development Services Center

Development Services

phone number503-823-7310

Monday through Friday from 8 am - 5 pm. Leave a message with detailed information.

Commercial Inspections - Electrical

Development Services

phone number503-823-7304

Monday through Friday from 8 am - 4 pm. Leave a message with detailed information.

Residential Inspections

Development Services

phone number503-823-7388

Monday through Friday from 8:15 am - 3:45 pm. Leave a message with detailed information.

fax number503-823-7693

Land Use Records Management

Development Services

phone number503-823-7617

Message line - must have the land use case number.

Property Compliance Help Line

Development Services

phone number503-823-2633

Monday through Friday from 8 am - 4 pm. Leave a message with detailed information.