Process Improvement and Technology Subcommittee March 21 2024 Meeting

Public Meeting
This is the monthly meeting of the Process Improvement and Technology Subcommittee of the Development Review Advisory Committee. This meeting is held on the third Thursday of each month.
10:15 am 11:45 am
Available Online




Present the new NSFR Application (New Single Family Resident) form and walk through the application process

Ellen Weeks, Permit Improvement Team (PIT)


Google Chatbot project overview and update

Ian Swanson Business Solutions Division Manager Swanson, BTS


Discussion of several topics:

  • The different interpretations of Water Quality code and policy (City of Portland interpretation of the State requirements different than other jurisdictions)
  • Suggestions and group discussion around working with review groups, conflict resolution and areas for process improvement
Kurt Kruger, Manager, Public Works Development


ProjectDox process change for Commercial (CO) permits-update on project roll out for all CO permits processed with Permitting Services group utilizing the full workflow process in ProjectDox

Lila Pigott, Digital Business Services, Supervisor


New process for customers to schedule inspections and access inspections results online; overview and request for customer engagement and feedback

Lila Pigott, Digital Business Services, Supervisor, Leigh Wheeler, BSA DevHub, TTCI


Update on Single Permit Authority changes (Pending time and availability of presenter)

Terri Theisen

Strategy Manager, Permit Improvement Project

Meeting materials:

Meeting Minutes February 15 2024 Meeting Minutes