Holiday closure

Most City of Portland offices will be closed Monday, Jan. 17, to observe Martin Luther King Jr. Day.

COVID-19 safety and programs

Face coverings are required in indoor public spaces and many outdoor spaces. State policy
Access City programs, people and projects helping Portland recover. Portland United

Process Improvement and Technology Subcommittee September 2021 Meeting

Public Meeting
This is the monthly meeting of the Process Improvement and Technology Subcommittee of the Development Review Advisory Committee, held on the third Thursday of each month.
Available Online



What in-person services are needed when 1900 Building reopens to public

  • Discussion and feedback

Rebecca Esau


Permitting Task Force Objective #1 Work Plan Projects

  • New Project Manager (Terri)
  • Update on Work Plan Projects

Terri Theisen


Results of customer survey on experience preparing a building permit submittal

  • Update and discussion

Andy Peterson


Process Administration Discussion – Permitting Services

  • Questions with Rochelle
  • Discussion process feedback

Rochelle Hunter-James


Business Process Improvement project

  • Update and discussion

Ross Caron/ Delaris Consulting

As time allows

July meeting notes

  • Comments/corrections
  • Subcommittee approval

Next Steps:

  • Action Items
  • Agenda items for next meeting

Sean Green/Ross Caron

Link to Customer Process Improvement Suggestion Form for the Commercial New ConstructionPermit Process.

Link to Customer suggestion form for non-Commercial New Construction suggestions

Meeting materials: