News
Ombudsman finds Water Bureau overcharged for past returned payment fees, recommends removing such fees going forward
After a complaint, the Ombudsman investigated the Water Bureau’s practice of charging fees for returned payments. The Ombudsman recommended the Bureau notify customers impacted by a past overcharge that they are entitled to a refund, and that the Bureau remove returned payment fees going forward.
Report
City has committed to implementing recommendations from 2023 Ombudsman report on U visas
We have reviewed the status of the four recommendations from our report and found that the Police Bureau has committed to implementing them. One recommendation has been partly implemented and three are in progress.
Report
Events
Ranked-Choice Voting and Voter Education Town Hall (in-person)
Ranked-Choice Voting and Voter Education Town Hall (in-person)
Ranked-Choice Voting and Voter Education Town Hall (virtual)
Building Bridges: A City Archives Open House
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