Most City of Portland offices will be closed Monday, May 26, in observance of Memorial Day.
Find sanctuary city resources from the City of Portland's Immigrant & Refugee Program, including free legal services and state resources for reporting hate crimes, bias incidents, discrimination, and violations of Oregon's sanctuary laws.
We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.
Community members and City employees can help shape our audit priorities for the coming year.
Blog post
An Ombudsman investigation found that the Fire Bureau’s poor communication left residents of an East Portland affordable housing community concerned about their safety. We also found that parking practices at the property could impede Fire vehicle access.
Report
For years, the City has underinvested in maintaining its aging assets. Now, it is facing a backlog of costly and urgent needs that it lacks the funding to meet. Our audit recommends that the new form of government take a more strategic approach to developing the infrastructure for infrastructure.
Report
After a 2024 Ombudsman investigation identified inequitable impacts of returned payment fees, the Water Bureau and three other City agencies will remove returned payment fees next fiscal year.
Press release
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