Find sanctuary city resources from the City of Portland's Immigrant & Refugee Program, including free legal services and state resources for reporting hate crimes, bias incidents, discrimination, and violations of Oregon's sanctuary laws.
News
Help us decide what to audit next
Community members and City employees can help shape our audit priorities for the coming year.
Blog post

Fire safety concerns at the Cherry Blossom Townhomes
An Ombudsman investigation found that the Fire Bureau’s poor communication left residents of an East Portland affordable housing community concerned about their safety. We also found that parking practices at the property could impede Fire vehicle access.
Report
Asset Management: Strategic and coordinated approach needed to take on City’s long-standing issues
For years, the City has underinvested in maintaining its aging assets. Now, it is facing a backlog of costly and urgent needs that it lacks the funding to meet. Our audit recommends that the new form of government take a more strategic approach to developing the infrastructure for infrastructure.
Report

Portland Water Bureau accepts Ombudsman’s recommendation to remove unfair fee; other City agencies follow suit
After a 2024 Ombudsman investigation identified inequitable impacts of returned payment fees, the Water Bureau and three other City agencies will remove returned payment fees next fiscal year.
Press release
Past Meetings and Hearings
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