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News
2023 Audit Impact Report: Opportunities to coordinate services and improve equity of City government as it transitions
The City implemented under half of our audit recommendations as of 2023, below the average of other comparable cities. Portlanders need bold leadership, with a focus on coordination, for the City to make progress on recommendations not yet implemented and to continue to improve equity of services.
Report
Technology Purchasing: Citywide strategy and guidance needed to address problems
We reviewed seven technology purchases and found Technology Services was reactive in coordinating technology purchases. This resulted in inefficiencies and delays. Centralized accountability and guidance are needed for bureaus if the City is to meet strategic goals for purchasing and equity.
Report
Ombudsman investigation finds predatory towing harmed residents of low-income housing complexes
An Ombudsman investigation found that predatory towing at a cluster of low-income apartment complexes in the Cully neighborhood caused significant financial and emotional injuries to vulnerable, mostly Latino community members.
Report
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