Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.
We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.
For years, the City has underinvested in maintaining its aging assets. Now, it is facing a backlog of costly and urgent needs that it lacks the funding to meet. Our audit recommends that the new form of government take a more strategic approach to developing the infrastructure for infrastructure.
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A recent hotline investigation found inefficiency and waste in the City’s failure to award grants from Portland International Raceway–North Portland Trust Fund. The City has not awarded grants from the Fund since 2020.
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