Portland and the federal government
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News and notices
Displaying 1 - 6 of 6 related news.
Owners of disabled vehicles can face widely disparate charges when Portland Police call for a private request tow
Police can make a vehicle breakdown or accident less stressful for vehicle owners when they order a private request tow under the Police Directive on towing. However, this option can also leave motorists unfairly exposed to widely disparate rates. The City’s tow contract does not cover these tows.
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Fire safety concerns at the Cherry Blossom Townhomes
An Ombudsman investigation found that the Fire Bureau’s poor communication left residents of an East Portland affordable housing community concerned about their safety. We also found that parking practices at the property could impede Fire vehicle access.
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Supplemental graphics details for "Ombudsman Memo Property Maintenance Enforcement Follow-Up 2025"
This page shares details about the supplemental data used in the Ombudsman's January 2025 follow-up memo to PP&D.
Ombudsman’s review finds City has partly implemented recommendations to reduce harm of complaint-driven property maintenance enforcement system
The City has taken steps to address the inequitable impacts of property maintenance enforcement, but the complaint-based system continues to harm vulnerable homeowners.
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Ombudsman finds Water Bureau overcharged for past returned payment fees, recommends removing such fees going forward
After a complaint, the Ombudsman investigated the Water Bureau’s practice of charging fees for returned payments. The Ombudsman recommended the Bureau notify customers impacted by a past overcharge that they are entitled to a refund, and that the Bureau remove returned payment fees going forward.
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Ombudsman recommends Urban Forestry revisit fees and regulations governing certain development permit reviews
After a complaint, the Ombudsman investigated how Urban Forestry reviews some development permits for compliance with street tree planting standards. In December, the Ombudsman sent a memo to Parks Director Adena Long identifying concerns with the review fee and the clarity of City Code provisions.
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