Help us improve our services!

If you have any suggestions for how we can improve our accessibility, please let us know by phone at 503-823-0144 or email us at ombudsman@portlandoregon.gov. To make an Ombudsman complaint, please see these instructions.

Visiting the Auditor’s Office at City Hall

We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.

Ombudsman

Bureau/Office

The Ombudsman is here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the elected City Auditor’s Office, we’re independent and impartial.