State closes I-5 southbound at Rose Quarter for 5 weeks starting Sept. 11

Plan for major delays. More at i5rosequarter.org. Visit Shift Your Trip to keep Portland moving.

Portland is a Sanctuary City

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Ombudsman

Bureau/office
The Ombudsman is here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the elected City Auditor’s Office, we’re independent and impartial.
Logo of the Portland City Auditor, Ombudsman. An octagonal geometric rose.View full size image

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About us

Make a complaint about a City bureau or office

Frequently asked questions (FAQ)

Case examples: Learn more about our work

View the Ombudsman data dashboard

View all of the Ombudsman's annual reports

Other resources to help resolve your concern

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Contact

Office of the Ombudsman

ombudsman@portlandoregon.gov
503-823-0144

Mailing address

1221 SW 4th Ave
Room 310
Portland, OR 97204

Related offices, programs, and projects

Auditor's Office

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