Most City of Portland offices will be closed Monday, Feb. 16, to observe Presidents Day.
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An Ombudsman review found that numerous tour companies do not comply with City regulations designed to ensure public safety. We recommended the Bureau of Transportation streamline enforcement to bring unpermitted companies into compliance.
Report
We're here to make sure City government treats residents and businesses fairly. See what we were up to in 2023.
Updated Report
After a complaint, the Ombudsman investigated the Water Bureau’s practice of charging fees for returned payments. The Ombudsman recommended the Bureau notify customers impacted by a past overcharge that they are entitled to a refund, and that the Bureau remove returned payment fees going forward.
Report
2024 Second Quarter disclosures for City lobbying, political consultants, and City official business calendars are now available for the public to view.
Press release
We have reviewed the status of the four recommendations from our report and found that the Police Bureau has committed to implementing them. One recommendation has been partly implemented and three are in progress.
Report
In July 2023, the Ombudsman's Office released a report that highlighted evidence of misconduct by the City’s emergency board-up contractor and pointed to gaps in the City’s oversight of the contract. On May 20, 2024, the Ombudsman sent a follow-up letter to Community Safety Division Director Myers.
Report
The Inclusionary Housing Program requires developers to include affordable homes in some new buildings. We examined the Program and if it helped property owners follow the rules. The Housing Bureau should improve the goals, property owner support, and monitoring so the Program works as intended.
Updated Report
Candidate Learning Sessions for Spring 2024
Updated News article
2024 First Quarter disclosures for City lobbying, political consultants, and City official business calendars are now available for the public to view. Highlights are included below.
Press release
Our audit found that the adult and family shelters funded by the Joint Office of Homeless Services were generally full and had long waitlists, could be difficult to access, and only sometimes helped participants move to permanent housing.
Report
A message to our email news update subscribers: Our email newsletter system is changing.
Public notice
Every year, we pick about five areas of the City of Portland to audit. We'd love to hear your ideas on how we can make Portland work better for everyone.
News article
The City of Portland Auditor’s Office seeks two summer interns interested in Portland’s new electoral system. This office promotes open and accountable government by providing impartial reviews and investigations, access to public information, and services for City government and the public.
News article
The Auditor's Office found evidence of waste and inefficiency due to the lack of a formal agreement and Civic Life bypassing City financial policies in the management of the Kenton Firehouse. Auditors also found that the lack of documented rental transactions risked the appearance of fraud.
Report
Contract managers receive more training and guidance, but the Joint Office does not plan to separate duties as recommended.
News article
Our audit identified gaps in the Fire Bureau’s management of the Community Health Division, worsened by an inconsistent commitment to its programs. We make recommendations to articulate goals, plans, and monitor its programs to best serve Portlanders and offset demands on traditional fire crews.
Updated Report
The City Auditor’s Office announced Madeline Moya to serve as the City Archivist.
Public notice
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