Reports

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Portland Fire & Rescue: Community Health Division programs need guidance and leadership to provide Portlanders with the services they need and reduce demands on firefighters

Our audit identified gaps in the Fire Bureau’s management of the Community Health Division, worsened by an inconsistent commitment to its programs. We make recommendations to articulate goals, plans, and monitor its programs to best serve Portlanders and offset demands on traditional fire crews.

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Fraud Hotline Report: City’s repeated installation of curb ramps was inefficient and wasteful

The Auditor’s Office found evidence of waste and inefficiency in project management stemming from unclear responsibilities and miscommunication throughout a curb replacement project.

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Ombudsman recommends Urban Forestry revisit fees and regulations governing certain development permit reviews

After a complaint, the Ombudsman investigated how Urban Forestry reviews some development permits for compliance with street tree planting standards. In December, the Ombudsman sent a memo to Parks Director Adena Long identifying concerns with the review fee and the clarity of City Code provisions.

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Portland Bureau of Transportation: Process in place to ensure capital projects meet specifications, but there were ways around it

Transportation had a formal process to document inspections before making payments, but staff were able to work around steps. Supervisors didn’t have procedures to identify allowable exceptions. We make recommendations to ensure staff follow the process and that supervisors are aware of exceptions.

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Fraud Hotline Report: Tips about Transportation manager alleged government waste and abuse

The Auditor’s Office found evidence of waste and abuse when investigating tips about vehicle use and outside employment in the Transportation Bureau. We shared our findings and recommendations with the Transportation Bureau.

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2022 Ombudsman Annual Report

We're your Rose City Watchdog and we're here to make sure City government treats residents and businesses fairly. See what we were up to in 2022.

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2022 Fraud Hotline Annual Report

The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.

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Fraud Hotline Report: Purchasing problems lead to inefficiency and mistrust

The Auditor’s Office found evidence of inefficiency when investigating a tip about sole source contracting by the Community Safety Division. We shared our findings and recommendations to Community Safety and Procurement Services, which provided guidance and training to the Division.

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