Reports

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Emergency Management: Pandemic highlights City’s long-standing neglect of people with disabilities

Under the Americans with Disabilities Act, the City is required to provide equal access to all services, including emergency services. We found that the City was not prepared to meet the needs of people with disabilities during the COVID-19 pandemic much less a more physically destructive emergency.

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City’s reliance on complaints for property maintenance enforcement disproportionately affects diverse and gentrifying neighborhoods

Data backup Portlanders’ objections to unfair treatment by the City’s property maintenance enforcement system. The City should act with urgency to break with the system’s racist past and engage community members it disproportionately burdens for their ideas to fix it.

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Sewer Maintenance: Renewed attention to partnership needed to better serve ratepayers

Wastewater goes through pipes owned by the Bureau of Environmental Services but the bureau pays another - the Bureau of Transportation - to maintain these pipes. This longstanding agreement has had mixed results. We make recommendations for both bureaus in our audit report.

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2020 Annual Report

This annual report highlights unique occurrences, challenges, and lessons learned from 2020.

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2020 Fraud Hotline Annual Report

The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.

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Prosper Portland Emergency Grants: Standards needed to ensure program integrity

Prosper Portland’s Small Business Relief Fund provided a lifeline during the early days of the pandemic. Staff successfully delivered dollars to struggling businesses but in haste, short-changed program integrity. We make recommendations for building a stronger program the next time disaster strikes

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Audit: City credit card use slowed during pandemic but exposed underlying risks

New risks for City-issued credit card misuse emerged when employees began working from home due to COVID-19. We asked: How did compliance with rules, management, and card spending change? We found some issues the City should shore up to prevent misuse.

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Building Permit Review Audit

Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.

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Portland Police needs to ensure language services are equitable and consistent

Independent Police Review took a closer look at interactions between police officers and community members who may need language services and recommended changes to the Portland Police Bureau to strengthen effective communication.

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Auditor's 2020 Accountability Report

The Auditor’s Office is Portlanders’ independent agency responsible for providing oversight of City government. This Accountability Report, covering the year 2020, shows the breadth, depth and impact of our work.

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