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Exit Poll - Portland voters were well informed on ranked-choice voting
City Auditor's Office Commissioned Exit Poll: A majority of Portland voters were well informed on ranked-choice voting, improvement needed in outreach to District 1 and with people of color
Press release
Adoption of Administrative Rules 7.01, 7.02, 7.03 | November 2024
The City Auditor’s Office has adopted new administrative rules effective November 26, 2024.
Public notice
Notice of Proposed Rulemaking for ARA 13 Campaign Finance: Appendix A | November 2024
The City Auditor’s Office proposes updates to this administrative rule, which is available for public comment for thirty days before adoption.
Public notice
Vision Zero: Portland Bureau of Transportation needs to systematically evaluate whether its safety projects reduce traffic deaths and serious injury crashes
Our audit of Vision Zero found rising fatal crashes despite the plan’s focus on traffic safety. The audit calls on the Transportation Bureau to evaluate completed projects to ensure they reduce deaths and injuries and result in equitable outcomes. Data-driven strategies are needed for safer streets.
Report
Notice of Proposed Rulemaking for ARA 15.01, 15.02, and 15.03 | November 2024
The City Auditor’s Office proposes updates to these administrative rules, which are available for public comment for thirty days before adoption.
Public notice
2023 Audit Impact Report: Opportunities to coordinate services and improve equity of City government as it transitions
The City implemented under half of our audit recommendations as of 2023, below the average of other comparable cities. Portlanders need bold leadership, with a focus on coordination, for the City to make progress on recommendations not yet implemented and to continue to improve equity of services.
Report
Technology Purchasing: Citywide strategy and guidance needed to address problems
We reviewed seven technology purchases and found Technology Services was reactive in coordinating technology purchases. This resulted in inefficiencies and delays. Centralized accountability and guidance are needed for bureaus if the City is to meet strategic goals for purchasing and equity.
Report
Notice of Proposed Rulemaking for ARA 7.01, 7.02, and 7.03 | October 2024
The City Auditor’s Office proposes updates to these administrative rules, which are available for public comment for thirty days before adoption.
Public notice
Ombudsman investigation finds predatory towing harmed residents of low-income housing complexes
An Ombudsman investigation found that predatory towing at a cluster of low-income apartment complexes in the Cully neighborhood caused significant financial and emotional injuries to vulnerable, mostly Latino community members.
Report
Ombudsman recommends streamlined enforcement of tour bus safety regulations
An Ombudsman review found that numerous tour companies do not comply with City regulations designed to ensure public safety. We recommended the Bureau of Transportation streamline enforcement to bring unpermitted companies into compliance.
Report
2023 Ombudsman Annual Report
We're here to make sure City government treats residents and businesses fairly. See what we were up to in 2023.
Updated Report
Ombudsman finds Water Bureau overcharged for past returned payment fees, recommends removing such fees going forward
After a complaint, the Ombudsman investigated the Water Bureau’s practice of charging fees for returned payments. The Ombudsman recommended the Bureau notify customers impacted by a past overcharge that they are entitled to a refund, and that the Bureau remove returned payment fees going forward.
Report
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