Find sanctuary city resources from the City of Portland's Immigrant & Refugee Program, including free legal services and state resources for reporting hate crimes, bias incidents, discrimination, and violations of Oregon's sanctuary laws.
We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.
The City’s decentralized way of collecting taxes, fines, and fees requires Portlanders to navigate different approaches that may cause harm, especially to people with limited English proficiency or means. We recommend improvements to this disjointed experience for City residents and businesses.
Report
This is a detailed list of Fraud Hotline tips received and pending in 2022.
Report
This is a two-year follow-up to our 2019 report, "Portland Building Construction Contract: Costs reviewed were compliant, although cost classifications required by contract and reconciliations need to start immediately."
News article
This is a one-year follow-up to our 2020 report, "Equity in Construction Contracting: Some goals achieved despite, mismanagement, waste, and gamesmanship."
News article
This is a two-year follow-up to our 2019 report, “Portland Housing Bond: Early implementation results mostly encouraging.”
News article
Under the Americans with Disabilities Act, the City is required to provide equal access to all services, including emergency services. We found that the City was not prepared to meet the needs of people with disabilities during the COVID-19 pandemic much less a more physically destructive emergency.
Report
This is a two-year follow-up to our 2019 report, "Police Overtime: Management is lax despite high overtime use."
News article
This is a three-year follow-up to our 2018 report, "Data Loss Prevention: City's approach is sound but its practices should be strengthened."
News article
Our 2020 Fraud Hotline investigation found that Portland Parks and Recreation rehired the retired City golf courses director but wasted money and broke City rules in the process. This follow-up looks at the progress Parks and Recreation has made to implement recommended changes.
News article
This is a two-year follow-up to our 2019 report, "Fixing Our Streets: Some accountability commitments not fulfilled."
News article
The Auditor’s Office in 2019 investigated allegations of conflicts of interest in Water Bureau purchases. This follow-up looks at the progress the Water Bureau has made to implement recommended changes.
News article
The City Auditor is releasing additional documentation related to the August 2020 audit of Enhanced Services Districts.
Updated Press release
This is a two-year follow-up to our 2019 report, "Portland Building: Greater public transparency needed about project costs, trade-offs, and missed equity requirement."
News article
Wastewater goes through pipes owned by the Bureau of Environmental Services but the bureau pays another - the Bureau of Transportation - to maintain these pipes. This longstanding agreement has had mixed results. We make recommendations for both bureaus in our audit report.
Report
We put this webpage together to share the results of the planning phase of the police intelligence audit and to let you know how we came up with the audit objective.
News article
This is a one-year follow-up to our 2020 report, "Cannabis Program: Management fundamentals needed to improve regulation of emerging industry."
News article
This is a one-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."
News article
This is a two-year follow-up to our 2018 report, "Short-Term Rental Regulation: Enforcement is lax and effect on housing crisis unknown."
News article
This is a one-year follow-up to our 2019 report, "Cleanups of Homeless Camps: Improved Communications and Data Needed."
News article
Prosper Portland’s Small Business Relief Fund provided a lifeline during the early days of the pandemic. Staff successfully delivered dollars to struggling businesses but in haste, short-changed program integrity. We make recommendations for building a stronger program the next time disaster strikes
Report
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