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Ending Audit of CityFleet Services
We have decided to discontinue this audit because CityFleet's ongoing strategic planning process may address some of the reasons we originally initiated it.
February 2021
Fixing our Streets: Some accountability commitments not fulfilled
Portland voters approved a temporary gas tax and City Council passed a tax on heavy vehicles in 2016 to fund the Fixing our Streets Program. Projects are consistent with those promised to voters, but heavy vehicles are not paying their share of the program. However, the City made many program and accountability commitments that have not been fulfilled including annual audits and reporting.
Highlights | Report | Video Q & A | May 2019
1-Year Follow-Up Report | September 2020
Streets Improvement Projects: Bureau of Transportation has an inclusive planning process, but should improve assessments of neighborhood impact
Transportation designs and constructs projects to improve streets for pedestrians, bicycles and vehicles. Expectations for the project planning phase were met, but evaluation of project effectiveness needs improvement. Transportation should develop and fund a consistent evaluation process that includes livability and neighborhood impact assessments and use the results to inform the City's transportation plans.
Report | March 2018
1-Year Follow-Up Report | July 2019
2-Year Follow-Up Report | October 2020
Transportation Network Companies and Taxicabs: Transportation Bureau needs to monitor service, not just safety
In 2015, the City made large changes to how it oversees transportation network companies. The Transportation Bureau has made progress towards City Council’s goals for competition, public safety, service, and effective regulation. Several data problems made it difficult for the bureau to track whether companies met City requirements. We recommend more analysis and use of data.
Report | October 2016
Year 2 Follow-Up Report | February 2019
Year 3 Follow-Up Report | March 2020
Red Light Cameras: Scope additions and ineffective design oversight led to substantially higher project costs
Crash rates at intersections with red light camera were lower than before the cameras were installed and lower than at most dangerous intersections without cameras. The City would benefit from more strategic planning for the next phase of the program, including reviews of costs and best practices, clarifying roles, and more attention to ensuring the vendor’s processes are up-to-date and producing optimal results.
Report | July 2015
Portland Streetcar: City transit targets unmet, better performance management needed
Transportation did not systematically report on and manage to the City’s three stated goals for safe, reliable and cost-effective transit services. In addition, the City-TriMet Master Agreement includes streetcar-specific performance measures but the City had yet to select measures and regularly report on its economic development efforts. Ultimately, the City did not effectively use performance information for management decisions. This report is the second of a two-part audit series on Portland Streetcar.
Report | December 2014
Further audits about Transportation
Find the following audits about Transportation in our list of audit reports from 2016 and earlier:
- Portland Streetcar: City bears financial burden and operational risk while relying on outside partners - April 17, 2014
- Street Pavement: Condition shows need for better stewardship - February 19, 2013
- Transportation Funding: Revenues up, spending on maintenance down - January 30, 2013