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Portland and the federal government

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Audit reports by year

Information
Find links to audit reports from 1994 to now.

Current reports

Recent reports are available on individual pages on our website, as well as in the table below.

Audit reports available online from 1994 to the present

Find all our audit reports from 1994 to the present in the table below. Along with the year, the relevant service areas are listed. 

Please contact the Portland City Auditor Archives & Records Management Division if you are having trouble accessing the Efiles record or, if a report is not listed below, you would like assistance with searching for and retrieving an older hardcopy report. If you need these materials in a different format, contact Arianna Gazca at Arianna.gazca@portlandoregon.gov from Monday to Friday, 9:00 a.m. to 5:00 p.m.

Audit reports available from 1994 to the present
Title of Audit ReportAudit YearService Area
Parks Fiscal Management: Systemwide goals and sustainability strategies needed to ensure parks for future generations2025Public Works
2024 Audit Impact Report: Prioritization needed to implement outstanding audit recommendations2025Varied
Asset Management: Strategic and coordinated approach needed to take on City's long-standing issues2025City Operations
Vision Zero: Portland Bureau of Transportation needs to systematically evaluate whether its safety projects reduce traffic deaths and serious injury crashes 2024Public Works
Technology Purchasing: Citywide strategy and guidance needed to address problems 2024City Operations
2023 Audit Impact Report: Opportunities to coordinate services and improve equity of City government as it transitions2024Varied
Inclusionary Housing: Portland Housing Bureau should improve Program goals, support for property owners, and monitoring to ensure Program helps address housing crisis2024Community & Economic Development
Joint Office of Homeless Services: Sustained focus on shelter system needed to address unmet needs2024City Administrator
Fraud Hotline Report: Civic Life’s mismanagement of the Kenton Firehouse was wasteful and inefficient2024Community & Economic Development
Fraud Hotline Update: Joint Office of Homeless Services contract managers have more training and tools, but some role conflicts have not been addressed2024City Operations
Portland Fire & Rescue: Community Health Division programs need guidance and leadership to provide Portlanders with the services they need and reduce demands on firefighters2024Public Safety
1-year audit update: The Fire Bureau has taken steps to improve its accountability system; Human Resources made one improvement to its investigation guidelines, but disagrees others are necessary2023Public Safety
Fraud Hotline Report: City’s repeated installation of curb ramps was inefficient and wasteful2023Public Works
FY23 Annual Comprehensive Financial Report2023Varied
2-year audit update: Momentous move by Council to consolidate permitting as City reforms continue2023Community & Economic Development
2-year audit update: The Office of Management and Finance has addressed most City credit card risks; purchase of gift cards prohibited until City policy is in place2023City Administrator
1-year audit update: Council's legislative changes helped the Portland Clean Energy Fund put management systems in place2023Community & Economic Development
Portland Bureau of Transportation: Process in place to ensure capital projects meet specifications, but there were ways around it2023Public Works
Fraud Hotline report: Tips about Transportation manager alleged government waste and abuse2023Public Works
1-year audit update: Bureaus have taken initial steps to address challenges in maintaining the City's sewers, but have not re-evaluated their overall agreement2023Public Works
1-year audit update: Police made some progress to strengthen intelligence gathering policies, but other management improvements remain2023Public Safety
1-year audit update: No progress on Citywide collection strategies; some improvements by individual bureaus2023

City Administrator

Public Safety

Public Works

Fraud Hotline Update: New Fire Bureau compensation package allows use of City water to wash personal vehicles, but risk of perceived waste and disregard for resource conservation remains2023Public Safety
Recommendations Status Annual Report 20222023Varied
Gang Enforcement Audits Update (originally 2018 audit): Police Bureau has improved patrol activities, but still needs a policy for using gang information2023Public Safety
1-year update: Emergency Management has made some progress toward improving emergency planning and response for people with disabilities2023Public Safety
1-year update: Office of Equity & Human Rights has made progress on ensuring Americans with Disabilities Act compliance2023City Operations
Fraud Hotline Report: Purchasing problems lead to inefficiency and mistrust2023
City Operations
Public Safety
2022 Fraud Hotline Annual Report2023Varied
2-year update: Little progress on City review of Enhanced Services Districts2023Community & Economic Development
2-year update: Procurement Services made limited progress to improve construction contracting equity2022City Operations
FY22 Annual Comprehensive Financial Report2022Varied
1-year update: City advanced building permit reforms; Council and multi-bureau engagement worthy2022Community & Economic Development
Portland Fire & Rescue does not have a coherent accountability system2022Public Safety
2-year update: Water Bureau not done defining roles or formulating long-term groundwater plan2022Public Works
1-year update: Procurement Services is working to address some City credit card risks2022City Administrator
2-year update: Cannabis Program improved data management, communication2022Community & Economic Development
Fraud Hotline Report: Funds wasted at veteran apartment complex2022Community & Economic Development
1-year update: New procedure reflects lessons learned from pandemic grants2022Community & Economic Development
2-year update: Lents Urban Renewal - Spending continues, changes unlikely2022Community & Economic Development
Fraud Hotline Update: Parks partially addressed wasteful spending2022Public Works
Police Intelligence-Gathering and Surveillance: Better management needed to protect civil rights2022Public Safety
1-year update: City reviewing Enhanced Services Districts, Code changes possible in September2022Community & Economic Development
2-year update: City improved commitments to voters, but implementation hasn't been publicly reported2022Portland City Council
Recommendations Status Annual Report 20212022Varied
2-year update: City improved transparency and accountability of the Cannabis Tax2022Community & Economic Development
Portland Clean Energy Fund: Additional steps needed to implement voter-approved program2022Community & Economic Development
2-year update: Portland Parks Golf program teeing up to meet recommendations from 2019 audit2022Public Works
Taxes, fines, and fees: Customers who owe caught in a maze of inconsistent and uncoordinated collection strategies2022City Administrator
2021 Fraud Hotline Annual Report2022Varied
2-year update: City approved final payment for Portland Building construction contract, lessons learned report remains2022City Operations
Fraud Hotline Report: Firefighters used City water to wash personal trucks2022Public Safety
1-year update: Intentions for equity in construction contracting are good, progress is slow2021City Operations
2-year update: Housing Bureau communicated about bond decisions, did not emphasize ballot measure commitments2021Community & Economic Development
Emergency Management: Pandemic highlights City’s long-standing neglect of people with disabilities2021Public Safety
City does not ensure Americans with Disabilities Act compliance2021City Administrator
2-year update: Police Bureau continued to make headway on managing overtime and second jobs2021Public Safety
3-year update: Data Loss Prevention Program stronger after most recommendations implemented2021Varied
FY21 Annual Comprehensive Financial Report2021Varied
Fraud Hotline Update: Parks improved employment systems but more work remains2021Public Works
2-year update: Fixing Our Streets: Transportation still not tracking and accounting for projects to maintain the spending split promised to voters2021Public Works
Fraud Hotline Update: Water Bureau acts on conflicts of interest, new purchasing procedures2021Public Works
2-year update: Portland Building: Renovation budget is not transparent, but City made progress in other areas2021City Administrator
Sewer Maintenance: Renewed attention to partnership needed to better serve ratepayers2021Public Works
1-year follow-up: Cannabis Program: Still working on strategy and management fundamentals2021Community & Economic Development
1-year follow-up: Groundwater Management: Some progress toward defining roles and developing long-term plans2021Public Works
2-year follow-up: Short-term rental regulation: City improves enforcement but not data tools2021City Administrator
Community & Economic Development
2020 Fraud Hotline Annual Report2021Varied
2-year follow-up: Cleanup of Homeless Camps: Progress on recommendations continues during pandemic2021City Administrator
Prosper Portland Emergency Grants: Standards needed to ensure program integrity2021Community & Economic Development
City credit card use slowed during pandemic but exposed underlying risks2021City Administrator
1-year follow-up: Lents Urban Renewal-some progress toward reporting results2021Community & Economic Development
1-year follow-up: City’s commitments to voters more realistic 2021Portland City Council
Building Permit Review Audit: Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance2021Community & Economic Development
Cityfleet services (terminated)2021City Operations
2-year audit update: Restoration Projects and Green Streets: Bureau of Environmental Services continued progress on project monitoring and reporting2020Public Works
1-year audit update: Portland Building Construction Contract: City has taken steps to account for final costs2020City Operations
1-year audit update: Police Overtime Update: Improvements made in reporting; policy changes in process2020Public Safety
FY20 Comprehensive Annual Financial Report2020Varied
1-year audit update: City improved accountability and transparency of recreational cannabis tax2020Community & Economic Development
2-year audit update: Private Stormwater Management-At year two, slow progress on data management, but program evaluations are underway2020Public Works
2-year audit update: Street improvement projects-Bureau of Transportation has made significant progress on improving the assessment of neighborhood impact2020Public Works
1-year audit update: Transportation Bureau improved Fixing our Streets; program’s second iteration is more realistic2020Public Works
1-year audit update: Portland Building: City takes steps to address transparency recommendations2020City Operations
1-year audit update: Housing Bond-Housing Bureau improved communication, needs more time to reach intended populations2020Community & Economic Development
1-year audit update: Portland Parks Golf has made progress on all audit recommendations2020Public Works
Equity in Construction Contracting: Some goals achieved despite mismanagement, waste, and gamesmanship2020City Operations
Enhanced Service Districts: City provides little oversight of privately funded public services2020Community & Economic Development
2-year audit update: Pandemic has slowed Regional Arts and Culture Council strategic planning2020Portland City Council
Community & Economic Development
Groundwater: City identified risks, must develop long-term plan to address them2020Public Works
1-year audit update: Cleanups of Homeless Camps: Improvements made to property handling2020City Administrator
Fraud Hotline report: Procurement card misused in the Parks Ranger Program2020Public Works
2019 Fraud Hotline Annual Report2020Varied
3-year audit update: Office of Equity and Human Rights improved approach to accommodation requests2020City Administrator
Fraud Hotline report: Police Bureau put money that could have been used for other City priorities at risk when it failed to remedy concerns about grant funds2020Public Safety
3-year audit update: Transportation Bureau has implemented most audit recommendations for private for hire vehicles2020Public Works
Fraud Hotline report: Tip alleged procurement and ethics violations within the Water Bureau2020Public Works
Fraud Hotline report: Golf director’s working retirement wasted money2020Public Works
Lents Urban Renewal: 20 years of investment with minimal evaluation2020Community & Economic Development
Cannabis Program: Management fundamentals needed to improve regulation of emerging industry2020Community & Economic Development
2-year audit update: Prosper Portland’s property and fiscal management improved, but equity approach changed2020Community & Economic Development
1-year audit update: Bureau of Environmental Services improved green street monitoring and is making progress on restoration project monitoring2019Public Works
The City needs to make realistic commitments to voters and ensure they are delivered2019City Administrator
FY19 Comprehensive Annual Financial Report2019Varied
1-year audit update: Portland makes progress towards better regulation of short-term rental market2019Community & Economic Development
Portland Building Contract: Costs reviewed were consistent with contract, although required cost classification and calculations for final payment need to start now (outsourced)2019Community & Economic Development
Police Overtime: Management is lax despite high overtime use2019Public Safety
1-year audit update: Bureau of Environmental Services slow to act on private stormwater recommendations2019Public Works
1-year audit update: The City has improved oversight of the Regional Arts and Culture Council2019Public Works
1-year audit update: Transportation made some improvements in assessing neighborhood impact2019Public Works
2-year audit update: Risk management slow to implement audit recommendations2019

City Administrator

City Operations

Portland Housing Bond: Early implementation results are mostly encouraging2019Community & Economic Development
Portland Building: Greater public transparency needed about project costs, trade-offs, and missed equity requirement2019

City Administrator

City Operations

Fixing Our Streets: Some accountability commitments not fulfilled2019Public Works
Portland Parks Golf: Changes needed to ensure long-term sustainability2019Public Works
1-year audit update: Police Bureau still needs to evaluate the effectiveness of traffic stops2019Public Safety
1-year audit update: Police Bureau ended the most active list of gang members and associates2019Public Safety
Recreational Cannabis Tax: Greater transparency and accountability needed2019Community & Economic Development
1-year audit update: No improvement on City Recreation scholarships policies, funding, and communication2019Public Works
2-year audit update: City action on Americans with Disabilities Act coordination among bureaus is lagging2019

City Administrator

City Operations

Cleanups of Homeless Camps: Improved communications and data needed2019Community & Economic Development
2-year audit update: Transportation Bureau still has not analyzed service data2019Public Works
FY18 Comprehensive Annual Financial Report2018Varied
Restoration Projects and Green Streets: Planning and evaluation needed to confirm success2018Public Works
Data Loss Prevention: City's approach is sound but its practices should be strengthened (outsourced)2018City Operations
Short-Term Rental Regulation: Enforcement is lax and effect on housing is unknown2018Community & Economic Development
Private Stormwater Management: City reliance on property owners requires review of risks and results2018Public Works
Portland Police: Improvements made to training program2018Public Safety
Regional Arts and Culture Council: Clear City goals aligned with strong Arts Council strategy will improve arts and culture services2018Public Works
Gang Enforcement Patrol: The Police Bureau must show that traffic stops are effective2018Public Safety
Gang Crime Investigations: Lack of accountability and transparency reduced the community's trust in police2018Public Safety
Streets Improvement Projects: Bureau of Transportation has an inclusive planning process, but should improve assessment of neighborhood impact2018Public Works
Recreation Scholarships: Conflicting policy direction and communication barriers limit access2018Public Works
Portland Housing Bureau: Improved monitoring to protect housing investments2018Community & Economic Development
Prosper Portland: Disciplined property management needed to achieve future revenue goals, equitable outcomes2017Community & Economic Development
Utility Payment Assistance: Program improvements would enable City to assist more customers2017Community & Economic Development
Tree Code: Implementation phase shows progress and pitfalls2017Public Works
City Risk: City loss prevention needs a proactive approach2017City Operations
Translated Community Survey: Half report City is doing a good job2017City Administrator
Portland's Financial Condition: Funding Infrastructure should be high priority2017

City Administrator

City Operations

Portland Building Reconstruction: City faced with important post-planning decisions to ensure project success (Report 482) - 12/29/162016

City Administrator

City Operations

Americans with Disabilities Act: Coordination gaps complicate City response (Report 476) - 12/13/162016City Administrator
Community and Neighborhood Involvement: Accountability limited, rules and funding model outdated (Report 484) - 11/16/162016Community & Economic Development
Transportation Network Companies and Taxicabs: Transportation Bureau needs to monitor service, not just safety (Report 488) - 10/12/162016Public Works
Human Resources: Risks in managing the City's workforce (Report 465) - 10/5/162016City Operations
2016 Community Survey: Portlanders' ratings of city livability drop to new low (Report 485) - 11/30/162016Varied
Green Buildings: Costs and outcomes need more attention (Report 480) - 9/1/162016Community & Economic Development
City Transaction Testing: Continuous monitoring revealed few issues (Report 454) - 8/29/162016

City Administrator

City Operations

Presidential Campaign Visits: The City should follow policy and charge for services (Report 489) - 5/31/162016City Administrator
Payment Card Data Security: Consumer information is safer (Report 486) - 5/11/162016

City Operations

City Administrator

Technology Projects: Lack of governance hurts City projects and disaster planning (Report 460B) - 2/4/162016City Operations
City Council Grants: No competition and limited oversight (Report 479) - 1/21/162016

City Operations

City Council

Portland Development Commission: Management of on-call contracts inconsistent with Commission expectations FULL REPORT - (Report 474) - 1/13/162016Community & Economic Development
Portland's Fiscal Sustainability and Financial Condition: Maintenance needs and pension costs challenge long-term position (Report 470) - 6/29/152015

City Administrator

City Operations

Southwest Portland: Residents rate livability highly while some services are much worse than citywide (Report 467) - 7/8/152015Varied
Red Light Cameras: City can fine tune some program aspects and solidify plans for future (Report 466) - 7/22/152015Public Safety
Arts Tax: Promises to voters only partly fulfilled (Report 472) - 7/28/152015Community & Economic Development
2015 Community Survey: Booming construction, traffic congestion, and costly housing (Report 473) - 11/5/152015Varied
City Procurement: Contracting process needs Council intervention (Report 446A) - 6/24/152015City Operations
Surplus Real Property: Policy, central management, and inventory of real property holdings needed (Report 461) - 4/2/152015Community & Economic Development
City Attorney's Office: Good practices in place; next steps include strategic plan, measures, and post-contract evaluations (Report 459) - 3/11/152015City Administrator
Police Training Division: Progress made, but evaluating impacts on officer performance must be improved (Report 457) - 3/3/152015Public Safety
Portland Children's Levy: Funds benefit children but goals and structure should be clarified (Report 468) - 2/24/152015Community & Economic Development
City Budget Process: Timing, roles, and decision-making need improvement (Report 455) - 2/11/152015

City Operations

City Council

Portland Streetcar: City transit targets unmet, better performance management needed (Report 451B) - 12/11/142014Public Works
Housing Loan Program: Funding supports goals, but low repayment may jeopardize long-term success (Report 449) - 3/24/142014Community & Economic Development
Sexual Assault Response: Progress made toward a victim-centered approach (Report 445) - 2/25/142014Public Safety
Building Permits: Extension practices inconsistent; documentation lacking (Report 420B) - 4/3/142014Community & Economic Development
Organic Waste: Residential collection increased, but challenges remain in larger commercial sector (Report 447) – 4/8/142014Public Works
Portland Streetcar: City bears financial burden and operational risk while relying on outside partners (Report 451A) - 4/17/142014Public Works
East Portland: History of City services examined (Report 435) - 4/23/142014Varied
Vacant Positions: Few positions vacant long-term, but enhanced oversight can reduce risk (Report 444) - 5/1/142014City Operations
Portland Development Commission: Human resources and payroll practices functioning effectively (Report 458) – 8/12/142014Community & Economic Development
B.E.S. Columbia Building: Scope additions and ineffective design oversight led to substantially higher project costs (Report 446B) - 10/22/142014Public Works
Bureau of Technology Services: City fails to comply with payment card industry standard (Report 460A) - 11/18/142014

City Operations

City Operations

2014 Community Survey: City of Portland 24th annual community survey results (Report 463) - 10/29/142014Varied
Audit of the Auditor: 2014 Peer Review of the Audit Services Division (Report 456) - 10/2/142014Auditor's Office
Portland Parks and Recreation: Managing diverse assets requires evaluation of maintenance (Report 439) - Aug. 20132013Vibrant Communities
Emergency Communications: Training, quality control and procedures warrant improvement (Report 430) - Jul. 20132013Public Safety
City of Portland 23rd Annual Community Survey Results (Report 450) - Oct. 20132013Varied
Human Capital Management Software: Most modules now implemented, but additional costs exceeded $3 million (Report 437) - Oct. 20132013City Operations
Residential and Commercial Inspections: Strengthen oversight and management practices; document procedures (Report 420A) - Sept. 20132013Community & Economic Development
Portland Development Commission: Records management systems in place, but support and direction needed (Report 442) - Apr. 20132013Community & Economic Development
Public Safety Revitalization Program: Management problems impact cost and schedule of goals (Report 422) - Apr. 20132013Public Safety
Street Pavement: Condition shows need for better stewardship (Report 432) - Feb. 20132013Public Works
Transportation Funding: Revenues up, spending on maintenance down (Report 436) - Jan. 20132013Public Works
Transition Report: Key risks for City Council (Report 438) - Jul. 20132013City Operations
Emergency Management: Coordination improved and most essential functions complete (Report 441) - Jun. 20132013Public Safety
Portland’s Fiscal Sustainability and Financial Condition: Long-term financial position needs attention (Report 443) - Jun. 20132013City Operations
Urban Services Policy and Resolution A: Core City services not articulated: 30-year-old commitments obsolete (Report 433) - Mar. 20132013City Council
Portland Housing Bureau: Bureau acting on risks, although more remains to be done (Report 421) - 5/1/20122012Community & Economic Development
Report to the community (Report 431) - Jul. 20122012Varied across city
Portland Development Commission: Indicators in Urban Renewal Areas suggest economic progress (Report 440) - Dec. 20122012Community & Economic Development
Debt Reserves: Legal reserves meet requirements, but internal reserves need more accountability (Report 425) - Aug. 20122012

City Operations

City Administrator

City of Portland 22nd Annual Community Survey Results (Report 428) - Oct. 20122012Varied across city
City Financial Transactions: Issues warrant management attention (Report 406A) - Sept. 20122012City Administrator
PDC Economic Development Loans: Loan Programs improved, but tracking major borrowers limited (Report 419) - 3/1/20122012Community & Economic Development
Portland Police Bureau Learning: Improvements needed to strengthen existing processes (Report 416) - 5/1/20122012Public Safety
Portland Fire & Rescue: More active management of overtime and call shifts needed for good stewardship of limited resources (Report 418) - Jun. 20122012Public Safety 
Residential Solid Waste: Customer rates accurate, but monitoring should continue (Report 429) - Jun. 20122012Public Works
Downtown Office Space: City uses most of its owned space, but least practices need attention (Report 417) - Apr. 20122012City Operations
Portland Development Commission: Financial transact review reveals areas warranting management attention (Report 406B) - Feb. 20122012Community & Economic Development 
DNA Testing: Turnaround time must improve to meet national guidelines (Report 427) - Jan. 20122012Public Safety
City of Portland 21st Annual Community Survey Results 2011Varied
Span of Control: Although numbers are reported, bureaus lack organizational structure goals 2011

City Administrator

City Operations

Portland’s Fiscal Sustainability and Financial Condition: Actions now can reduce risk of future problems 2011

City Administrator

City Operations

Portland Center for the Performing Arts: Outsourced management good for the City, but agreements and oversight need improvement2011Community & Economic Development
Fire and Police Disability and Retirement: Improvements resulted from 2006 Charter reforms, but significant fiscal challenges remain2011City Operations
Police Property Evidence Division: Internal controls and physical security strong; tracking systems needs improvement2011Public Safety
Spending utility ratepayer money: Not always linked to services, decision process inconsistent2011Public Works
City Council
Percent for Art: progress made, but consistency can be improved2011Community & Economic Development
Portland Water Bureau: Further advances in asset management would benefit taxpayers (Report 405) - Jun. 20122012Public Works
Portland Fire & Rescue: Emergency response time goal not met, though PF&R strives for excellence (Report 366) - 7/1/20102010Public Safety
Police Taser Use: Incidents generally resolved, but some practices and policies could be improved (Report 386) - Nov. 20102010Public Safety
Business System Software Implementation: Expensive, late, and incomplete (Report 392) - Nov. 20102010City Administrator
City of Portland 20th Annual Community Survey Results (Report 395) - Nov. 20102010Varied
Facilities Services: Project management practices improved (Report 394) - Sept. 20102010City Operations
Emergency Management: Coordination limited and essential functions incomplete (Report 389) - 5/1/20102010Public Safety
Portland Police Bureau: Drug training aid procedures strengthened, recently improved practices should continue (Report 391) - 5/1/20102010Public Safety
Portland job creation and stimulus: Construction spending is up, while actual job creation remains unknown (Report 388) - 6/1/20102010

Community & Economic Development

City Operations

Sheltered Market Program Audit Report (Report 379) - 1/6/102010Community & Economic Development
Fire Hotline Parking Memorandum2022Public Safety
Enhanced Service Districts: City provides little oversight of privately funded public services (Report 529) - Additional documentation related to original audit report and Central Eastside agreements2009Community & Economic Development
Enhanced Service Districts: City provides little oversight of privately funded public services (Report 529) - Additional documentation related to original audit report and Clean & Safe agreements2009Community & Economic Development
City of Portland 21st Annual Community Survey Results (Report 409)2011Varied
Audit of the Auditor: 2011 Peer Review of the Audit Services Division2011Auditor's Office
Span of Control: Although numbers are reported, bureaus lack organizational structure goals (Report 397)2011City Operations
Portland's Fiscal Sustainability and Financial Condition: Actions now can reduce risk of future problems (Report 399)2011

City Administrator

City Operations

Portland Center for the Performing Arts: Outsourced management good for the City, but agreements and oversight need improvement (Report 393)2011Community & Economic Development
Fire and Police Disability and Retirement: Improvements resulted from 2006 Charter reforms, but significant fiscal challenges remain (Report 408)2011

Public Safety

City Operations

Police Property Evidence Division: Internal controls and physical security strong; tracking system needs improvement (Report 403)2011Public Safety
Spending Utility Ratepayer Money: Not always linked to services, decision process inconsistent (Report 398)2011Public Works
Percent for Art: Progress made, but consistency can be improved (Report 401)2011Community & Economic Development
Sewer Maintenance: BES and PBOT maintain the system together, but should consider operational changes2010Public Works
Service Efforts and Accomplishments 2009-102010Varied
Police Taser Use: Incidents generally resolved, but some practices and policies could be improved2010Public Safety
Business System Software Implementation: Expensive, late, and incomplete2010City Operations
City of Portland 20th Annual Community Survey Results2010Varied
Facilities Services: Project management practices improved2010City Operations
Portland Fire & Rescue: Emergency response time goal not met, though PF&R strives for excellence2010Public Safety
Portland job creation and stimulus: Construction spending is up, while actual job creation remains unknown2010Community & Economic Development
Emergency Management: Coordination limited and essential functions incomplete2010Public Safety
Portland Police Bureau: Drug training aid procedures strengthened, recently improved practices should continue2010Public Safety
Sheltered Market Program: Need for clearer focus and stronger management (Report #379)2010Community & Economic Development
Service Efforts and Accomplishments: 2008-09 (Report #380B)2010Varied
Resident Survey Results 2009 (Report #380A)2010Varied
Federal Stimulus: Portland well-positioned to receive funds and meet requirements (Report #387)2009City Administrator
Fraud Reporting: Clarification of process and training needed (Report #374)2009

Auditor's Office

City Administrator

Clean Air: City enforces parking laws to improve air quality (Report #381)2009Community & Economic Development
PDC Contracting Follow-up: Contracting concerns addressed through a centralized procurement structure (Report #377)2009Community & Economic Development
Public Works Supervisor Overtime: Most recommendations implemented but confusion about revised rule persists (Report #369B)2009Public Works
Utility and Franchise Revenue: Equitable tax and consistent approach needed to improve collections (Report #375)2009Public Works
Overtime Management: Significant City expenditures lack policies and safeguards (Report #369A)2009City Operations
Financial Condition in the City of Portland: 1999-2008 (Report #372)2009

City Operations

City Administrator

Transition Report: Key challenges for a new City Council (Report #376)2009City Council
Five-Year Parks Levy: Facilities and services enhanced, but ballot title misleading (Report #371)2009Public Works
Service Efforts and Accomplishments: 2007-08 (Report #360)2008Varied
Portland Fire & Rescue: Controlled substances monitoring falls short of requirements (Report #364)2008Public Safety
Portland Development Commission: Developers comply with Disposition and Development Agreements, but PDC does not monitor adequately (Report #358)2008Community & Economic Development
Audit of the Auditor - 2008 Peer Review of the Audit Services Division (Report #368)2008Auditor's Office
Street Paving: Office of Transportation improved quality assurance, but is resurfacing fewer streets (Report #359)2008Public Works
Office of Neighborhood Involvement: Clearer goals and more comprehensive measures needed to improve accountability (Report #363)2008City Administrator
Downtown SmartMeters: Most goals met, but long term analysis of cost-benefits and reliability needed (Report #352B)2008Community & Economic Development
Housing Tax Abatements: Oversight inadequate to ensure program goals (Report #362)2008Community & Economic Development
Public Participation in Capital Projects: Bureau processes align with best practices but should be formalized and available to residents (Report #347)2008

Community & Economic Development

Public Works

Mandatory Supervisory Training: not cost-effective and should be streamlined (Report #354)2008

City Operations

City Administrator

Police Overtime: Most recommendations implemented, but more could be done (Report #361)2008Public Safety
Construction Contracts: Bureau of Environmental Services strengthened its contract management procedures (Report #348B)2008Public Works
Construction Contracts: Facilities Services needs to improve coordination with the bureaus to reduce costs and delays (Report #348A)2008City Operations
Service Efforts and Accomplishments: 2006-07 (Report #340)2007Varied
Downtown Parking Meters: Meters and pay stations are working, but certain transactions can be challenging (Report #352A)2007Public Works
City Computers: Computers found with difficulty, tracking systems need to be improved (Report #350)2007City Operations
City Recruitment Process: Monitoring needed to ensure balance of flexibility and fairness (Report #356)2007City Operations
Ending Homelessness: Many short-term goals met; now long-term success should be defined (Report #336)2007Community & Economic Development
Portland Parks Facility Maintenance: Tracking, assessment and measurement have improved (Report #353)2007Public Works
Portland Parks and Recreation Follow-up: New softball contract allows Parks to develop competitive request for proposals (Report #355)2007Public Works
Strategic Sourcing: Projected savings not achieved – program poorly implemented (Report #349)2007City Operations
Sexual Assault Response and Investigation: Portland efforts fall short of victim-centered approach (Report #342)2007Public Safety
Financial Condition in the City of Portland: 1997-2006 (Report #326)2007

Budget & Finance

City Administrator

Pandemic Flu Planning: City bureaus aware of national plans (Report #345)2007Public Safety
Service Efforts and Accomplishments: 2005-06 (Report #330)2006Varied
Revenue Bureau License and Tax Division: Program makes significant progress since last audit (Report #337)2006City Operations
Fire Station Bond Program: Citizen oversight in place and spending matches voter intent (Report #338)2006Public Safety
Public Works Supervisor Overtime: City rules allowing overtime need clarification (Report #335)2006Public Works
Street Paving: City work not meeting pavement quality standards (Report #324D)2006Public Works
Street Paving: Current contract management practices put asphalt price and supply stability at risk (Report #324C)2006Public Works
Financial Transaction Review: Few results identified for further study (Report #334)2006Budget & Finance
Street Paving: More proactive maintenance could preserve additional city streets within existing funding (Report #324B)2006Public Works
Bureau of Technology Services: Customers see improved service, but improved communication would help (Report #314C)2006City Operations
Portland Development Commission: Economic development efforts effective, but improvements needed to measure and manage future success (Report #322)2006Community & Economic Development
Street Paving: City needs to demonstrate least cost (Report #324A)2006Public Works
Partial Day Leave for Exempt Employees: Clarification would improve policy (Report #327)2006City Operations
Service Efforts and Accomplishments: 2004-05 (Report #320)2005Varied
Office of Government Relations: Expense documentation and approval process can be improved (Report #325)2005City Administrator
Portland Development Commission Internal Controls: Policies are in place, but authorizations and documentation are often lacking (Report #321)2005Community & Economic Development
Best Practices for Information Technology Governance (Report #314B)2005City Operations
Parks Bureau Softball: Operating agreement for the softball program should be revised as it nears self-sufficiency (Report #323)2005Public Works
Percent for Art Program: Financial allocation process is informal, inconsistent, and may not fulfill requirements for public art (Report #317)2005Community & Economic Development
Development Review Process: Bureau commitments to improve timeliness and efficiency have not been fully accomplished (Report #318)2005Community & Economic Development
Audit of the Auditor - 2005 Peer Review of the Audit Services Division (Report #315)2005Auditor's Office
2004 Citizen Survey: Results from six targeted neighborhoods (Report #316)2005Varied
Police Investigations: Improvements needed to address relatively low clearance rates (Report #312)2005Public Safety
I.T. rate methodology reasonable but charges inadequately explained (Report #314)2005City Operations
Financial Condition in the City of Portland: 1995-2004 (Report #306)2005

City Operations

City Administrator

Service Efforts and Accomplishments: 2003-04 (Report 310) - 12/1/042004Varied
SUMMARY: Service Efforts and Accomplishments, 2003-04 (Report 310) - 12/1/042004Varied
Portland's Water Distribution System: Maintenance Program Needs Improvement (Report 299) - 8/23/042004Public Works
SUMMARY: Portland's Water Distribution System (Report 299) - 8/23/042004Public Works
Corporate Geographic Information Systems: A Review of Status and Accomplishments (Report 307) - 8/19/042004City Operations
SUMMARY: Corporate Geographic Information Systems (Report 307) - 8/19/042004City Operations
Bureau of Licenses: Opportunities to Improve Revenue Collection & Strengthen Internal Controls (Report 305) - 4/16/042004Community & Economic Development
SUMMARY: Bureau of Licenses (Report 305) - 4/16/042004Community & Economic Development
Service Efforts and Accomplishments: 2002-03 (Report 300) - 11/20/032003Varied
Best Practices for Information System Software Acquisition and Implementation (Report 298) - 6/10/032003City Operations
Business Survey (Report 294) - 5/3/032003

City Operations

City Administrator

Development Review Process: Progress Made, Further Improvements Needed (Report 289) - 1/23/032003Community & Economic Development
Service Efforts and Accomplishments: 2001-02 (Report 290) - 12/31/022002Varied
Managing for Results: A Proposal for the City of Portland (Report 288) - 12/27/022002City Administrator
Procurement Card Program: A Review of Internal Controls (Report 286) - 11/26/022002City Operations
Audit of the Auditor - 2002 Peer Review of the Audit Services Division (Report 291A) - 6/20/022002Auditor's Office
A Review of the Efforts and Accomplishments of City Housing Programs: 1996-2000 (Report 274) - 6/5/022002Community & Economic Development
Financial Trends in the City of Portland: 1992-2001 (Report 283) - 3/2/022002Community & Economic Development
Bureau of Emergency Communications: Analysis of Staffing Requirements and Employee Retention Strategies (Report 285) - 2/26/022002Public Safety
Service Efforts and Accomplishments: 2000-01 (Report 280) - 12/31/012001Varied
The City's Consultant Contracting Procedures Need to be Strengthened (Report 275) - 12/21/012001Community & Economic Development
Addressing Citizen Complaints about Police: A Proposal for Change (Report 282) - 3/13/012001Public Safety
Service Efforts and Accomplishments: 1999-00 (Report 270) - 12/29/002000Varied
Portland Police Bureau: A Review of Overtime Management Systems (Report 272) - 11/9/002000Public Safety
Commercial Building Fire Inspections: Opportunities to Improve Impact and Lower Costs (Report 271) - 9/28/002000Public Safety
Financial Trends in the City of Portland: 1990-1999 (Report 266) - 4/1/002000Community & Economic Development
Service Efforts and Accomplishments: 1998-99 (Report 260) - 3/15/002000Varied
Bureau of Parks and Recreation: A Review of Management Systems (Report 261) - 2/15/002000Vibrant Communities
Audit of the Auditor - 1999 Peer Review of the Audit Services Division (Report 254A) - 10/15/991999Auditor's Office
Deferred Compensation Program: Improved Education and Administrative Changes could Benefit Participants and Lower Costs (Report 257) - 9/28/991999City Operations
Review of the Multnomah County Ambulance Contractor's Compliance with the Urban Response Time Requirement -- A joint project with the Multnomah County and City of Portland Auditor's Offices (Report 268A) - 8/11/991999Public Safety
Outer Southeast: A Review of Citizen Satisfaction (Report 258) - 5/1/991999

Community & Economic Development

Varied

Facilities Services Division, Bureau of General Services: Developing and Reporting Performance Measures (Report 252) - 4/19/991999City Operations
Consolidation of Fire Apparatus Maintenance with the Fleet Services Division: An Analysis of Potential Savings (Report 255) - 3/15/991999Public Safety
Service Efforts and Accomplishments: 1997-98 (Report 250) - 12/30/981998Varied
City of Portland Telephone Customer Service Practices & Guidelines (Report 245) - 12/28/981998City Operations
Police Evidence Funds (Report 248) - 12/18/981998Public Safety
Bureau of Environmental Services: Opportunities to Improve Management of Construction and Consultant Contracts (Report 238) - 12/10/981998Public Works
Parks Bond Construction Fund: Status of Improvement Projects (Report 247) - 9/30/981998Public Works
Service Efforts and Accomplishments: 1996-97 (Report 240) - 4/30/981998Varied
Audit of the Parks Bureau, Multnomah Art Center Association (Report 246) - 4/17/981998Public Works
Review of Emergency Response Statistics (Report 237) - 4/16/981998Public Safety
City Fleet Services: Review of Costs and Performance (Report 236) - 3/25/981998City Operations
The City Review: A user-friendly newsletter on City performance (Report 230) - January 19981998City Administrator
Audit of the Portland Fire Bureau's Internal Controls (Report 241) - 10/1/971997Public Safety
Review of Brentwood Water Main Construction Project (Report 226) - 6/27/971997Public Works
Development Review Process: Need to Coordinate Efforts and Clarify Policies (Report 210) - 5/22/971997Community & Economic Development
Review of City Internal Services: Bureau of Information Services (Report 234b) - 4/29/971997City Operations
General Fund Overhead Cost Trends (Report 235) - 4/21/971997

City Operations

City Administrator

Review of City Internal Services: Bureau of General Services (Report 234) - 2/14/971997City Operations
Housing: Clarify Priorities, Consolidate Efforts, Add Accountability (Report 208) - 1/31/971997Community & Economic Development
Missed Opportunities: Unimplemented Recommendations from Audits & Studies (Report 233) - 1/21/971997Varied
Service Efforts and Accomplishments: 1995-96 (Report 227)1996Varied
Residential Solid Waste (Report 224)1996Public Works
Audit of the Auditor - 1996 Peer Review (Report 231A)1996Auditor's Office
Golf Concessionaire Selection (Report 218)1996Public Works
Water & Sewer Billing and Collections (Report 207)1996Public Works
Enterprize Zone Tax Abatement (Report 216)1996Community & Economic Development
Service Efforts and Accomplishments: 1995-96 (Report 215)1996Varied
Report to Citizens – Popular Report (Report  206)1995Varied
City Golf Program (Report 193)1995Public Works
Competitive Contracting (Report 179)1995City Operations
City of Portland Financial Trends: 1985-94 (Report 187)1995

City Operations

City Administrator

Portland Police Bureau Property-Evidence Center (Report 191)1995Public Safety
Assessments and Liens Limited Review (Report 203)1995Community & Economic Development
Service Efforts and Accomplishments: 1993-94 (Report 201)1995Varied
Managing Employee Injuries (Report 200)1994City Operations
Portland's Street Parking Program (Report 195)1994Public Works
Span of Control Study - Appendices (Report 198)1994City Operations
Span of Control Study - Report (Report 198)1994City Operations
Span of Control Study - FULL combined Report & Appendices (Report 198)1994City Operations
Deployment of Patrol Staff in the Portland Police Bureau (Report 185)1994Public Safety
Audit Services Division 1994 Annual Report - Brochure (Report 189A)1994Auditor's Office
Containing the Cost of City Health Care Programs (Report #120, and IAR #2-86)1986City Operations

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