Impacts to City Services

Find information about city services during this Emergency Declaration for Work Stoppage


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Fraud Hotline Report: Firefighters used City water to wash personal trucks

The Auditor’s Office found evidence of wasted resources when investigating a tip about a firefighter washing a personal vehicle on City property. We referred findings and recommendations to the Fire Bureau.


Audit Update: Intentions for equity in construction contracting are good, progress is slow

This is a one-year follow-up to our 2020 report, "Equity in Construction Contracting: Some goals achieved despite, mismanagement, waste, and gamesmanship."

News article

Housing Bureau communicated about bond decisions, did not emphasize ballot measure commitments

This is a two-year follow-up to our 2019 report, “Portland Housing Bond: Early implementation results mostly encouraging.”

News article

Emergency Management: Pandemic highlights City’s long-standing neglect of people with disabilities

Under the Americans with Disabilities Act, the City is required to provide equal access to all services, including emergency services. We found that the City was not prepared to meet the needs of people with disabilities during the COVID-19 pandemic much less a more physically destructive emergency.


Police Bureau continued to make headway on managing overtime and second jobs

This is a two-year follow-up to our 2019 report, "Police Overtime: Management is lax despite high overtime use."

News article

Data Loss Prevention Program stronger after most recommendations implemented

This is a three-year follow-up to our 2018 report, "Data Loss Prevention: City's approach is sound but its practices should be strengthened."

News article

Parks improved employment systems but more work remains

Our 2020 Fraud Hotline investigation found that Portland Parks and Recreation rehired the retired City golf courses director but wasted money and broke City rules in the process. This follow-up looks at the progress Parks and Recreation has made to implement recommended changes.

News article

Fixing Our Streets: Transportation still not tracking and accounting for projects to maintain the spending split promised to voters

This is a two-year follow-up to our 2019 report, "Fixing Our Streets: Some accountability commitments not fulfilled."

News article

Water Bureau acts on conflicts of interest, new purchasing procedures

The Auditor’s Office in 2019 investigated allegations of conflicts of interest in Water Bureau purchases. This follow-up looks at the progress the Water Bureau has made to implement recommended changes.

News article

Enhanced Services Districts: Release of additional documentation for upcoming agreement renewals

The City Auditor is releasing additional documentation related to the August 2020 audit of Enhanced Services Districts.

Updated Press release

Portland Building: Renovation budget is not transparent, but City made progress in other areas

This is a two-year follow-up to our 2019 report, "Portland Building: Greater public transparency needed about project costs, trade-offs, and missed equity requirement."

News article

Sewer Maintenance: Renewed attention to partnership needed to better serve ratepayers

Wastewater goes through pipes owned by the Bureau of Environmental Services but the bureau pays another - the Bureau of Transportation - to maintain these pipes. This longstanding agreement has had mixed results. We make recommendations for both bureaus in our audit report.


Police Intelligence Gathering and Surveillance Audit – End of Planning Update

We put this webpage together to share the results of the planning phase of the police intelligence audit and to let you know how we came up with the audit objective.

News article

Cannabis Program: Still working on strategy and management fundamentals

This is a one-year follow-up to our 2020 report, "Cannabis Program: Management fundamentals needed to improve regulation of emerging industry."

News article

Groundwater management: Some progress toward defining roles and developing long-term plans

This is a one-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."

News article

Short-Term Rental Regulation: City improves enforcement but not data tools

This is a two-year follow-up to our 2018 report, "Short-Term Rental Regulation: Enforcement is lax and effect on housing crisis unknown."

News article

2020 Fraud Hotline Annual Report

The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.


Cleanup of Homeless Camps: Progress on recommendations continues during pandemic

This is a one-year follow-up to our 2019 report, "Cleanups of Homeless Camps: Improved Communications and Data Needed."

News article

Prosper Portland Emergency Grants: Standards needed to ensure program integrity

Prosper Portland’s Small Business Relief Fund provided a lifeline during the early days of the pandemic. Staff successfully delivered dollars to struggling businesses but in haste, short-changed program integrity. We make recommendations for building a stronger program the next time disaster strikes


Audit: City credit card use slowed during pandemic but exposed underlying risks

New risks for City-issued credit card misuse emerged when employees began working from home due to COVID-19. We asked: How did compliance with rules, management, and card spending change? We found some issues the City should shore up to prevent misuse.