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Transportation had a formal process to document inspections before making payments, but staff were able to work around steps. Supervisors didn’t have procedures to identify allowable exceptions. We make recommendations to ensure staff follow the process and that supervisors are aware of exceptions.
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The Auditor’s Office found evidence of waste and abuse when investigating tips about vehicle use and outside employment in the Transportation Bureau. We shared our findings and recommendations with the Transportation Bureau.
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The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.
Report
The Auditor’s Office found evidence of inefficiency when investigating a tip about sole source contracting by the Community Safety Division. We shared our findings and recommendations to Community Safety and Procurement Services, which provided guidance and training to the Division.
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We found that the Portland Fire Bureau has not invested the time, attention, and resources needed for a coherent employee accountability system. We make recommendations for training and complaint, investigation, and discipline processes to help ensure that the Bureau achieves its diversity goals.
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The Joint Office spent over $850,000 in rent to house needy veterans but allowed the property to deteriorate into unsafe, unsanitary conditions leaving the office scrambling to find new shelter. Without adequate oversight, the office risks wasting money intended to aid Portlanders without housing.
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Keeping information about political activity and using surveillance technology without safeguards infringes on First Amendment rights. Police need direction about what to collect and a process to manage records when there is no criminal activity. The Bureau also needs improved technology policies.
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Voters approved a tax to create the Portland Clean Energy Fund in 2018 as an ambitious way to tackle climate change and social inequities. This audit found that the program began putting management systems in place but other elements were not yet implemented or needed direction from City Council.
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The Auditor’s Office conducts independent assessments of Portland government, impartial investigations of community members’ complaints, and provides a variety of services that make the City more accessible. This report highlights the breadth and depth our work in 2021.
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The City’s decentralized way of collecting taxes, fines, and fees requires Portlanders to navigate different approaches that may cause harm, especially to people with limited English proficiency or means. We recommend improvements to this disjointed experience for City residents and businesses.
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The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.
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This is a detailed list of Fraud Hotline tips received and pending in 2022.
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The Auditor’s Office found evidence of wasted resources when investigating a tip about a firefighter washing a personal vehicle on City property. We referred findings and recommendations to the Fire Bureau.
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Under the Americans with Disabilities Act, the City is required to provide equal access to all services, including emergency services. We found that the City was not prepared to meet the needs of people with disabilities during the COVID-19 pandemic much less a more physically destructive emergency.
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Wastewater goes through pipes owned by the Bureau of Environmental Services but the bureau pays another - the Bureau of Transportation - to maintain these pipes. This longstanding agreement has had mixed results. We make recommendations for both bureaus in our audit report.
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The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.
Report
Prosper Portland’s Small Business Relief Fund provided a lifeline during the early days of the pandemic. Staff successfully delivered dollars to struggling businesses but in haste, short-changed program integrity. We make recommendations for building a stronger program the next time disaster strikes
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New risks for City-issued credit card misuse emerged when employees began working from home due to COVID-19. We asked: How did compliance with rules, management, and card spending change? We found some issues the City should shore up to prevent misuse.
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Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.
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We have decided to discontinue this audit because CityFleet’s ongoing strategic planning process may address some of the reasons we originally initiated it.
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