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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

Clean-ups of Homeless Camps: Improved Communications and Data Needed

Report
Photographs of a posted illegal campsite notice and collected belongings from people experiencing homelessness.
Portland created a program in 2015 to address some of the impacts of people living in tents and other makeshift shelters on City property. We make recommendations to improve the program’s public information, data, and internal policies.
Published

Portland created the Homelessness/Urban Camping Impact Reduction Program to address some of the impacts of people living on City property. This audit found that improvements are needed in communicating about cleanups, both with people reporting the camps to the City and those living in the camps and using data to manage the program.

View our audit report and recommendations 

View highlights from the audit report

Contact

Minh Dan Vuong

Principal Performance Auditor

Kari Guy

Audit Services Director
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