Most City of Portland offices will be closed Monday, May 29, in observance of Memorial Day.
Audit Update: No progress on Citywide collection strategies; some improvements by individual bureaus
This is a one-year follow-up to our 2022 report: Taxes, fines, and fees: Customers who owe caught in a maze of inconsistent and uncoordinated collection strategies.
Fraud Hotline Update: New Fire Bureau compensation package allows use of City water to wash personal vehicles, but risk of perceived waste and disregard for resource conservation remains
Some progress made, but Fire Bureau changed rules to allow washing personal vehicles with City water despite Auditor’s finding of government waste.
Notice of Proposed Rulemaking | April 2023
The City Auditor proposes the following revised human resources administrative rules for adoption: ARA 3.03, ARA 3.04, ARA 3.06, ARA 3.10, and ARA 3.11.
Gang Enforcement Audits Update: Police Bureau has improved patrol activities, but still needs a policy for using gang information
Since our 2018 audits on the Police Bureau's Gang Enforcement Team, the Police Bureau has formed new units. This follow-up on our 2018 recommendations found the Bureau has improved patrol activities, but still needs a policy for using gang information.
Audit Services Update: Emergency Management has made some progress toward improving emergency planning and response for people with disabilities
This is a one-year follow-up to our 2021 audit of Portland Bureau of Emergency Management, in which we made seven recommendations to improve the City’s emergency planning and response for people with disabilities.
Audit Services Update: Office of Equity & Human Rights has made progress on ensuring Americans with Disabilities Act compliance
This is a one-year follow-up to our 2021 report that called attention to compliance risks related to the Americans with Disabilities Act.
2022 Fraud Hotline Annual Report
The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.
Audit Update: Little progress on City review of Enhanced Services Districts
This is the two-year follow-up to our 2020 report Enhanced Services Districts: City provides little oversight of privately funded public services
Fraud Hotline Report: Purchasing problems lead to inefficiency and mistrust
The Auditor’s Office found evidence of inefficiency when investigating a tip about sole source contracting by the Community Safety Division. We shared our findings and recommendations to Community Safety and Procurement Services, which provided guidance and training to the Division.
Audit Update: Procurement Services made limited progress to improve construction contracting equity
This is a two-year follow-up to our 2020 report, Equity in Construction Contracting: Some goals achieved despite mismanagement, waste, and gamesmanship.
Audit Update: City advanced building permit reforms; Council and multi-bureau engagement noteworthy
This is a one-year follow-up to our 2021 report, "Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance."
Portland Fire & Rescue does not have a coherent accountability system
We found that the Portland Fire Bureau has not invested the time, attention, and resources needed for a coherent employee accountability system. We make recommendations for training and complaint, investigation, and discipline processes to help ensure that the Bureau achieves its diversity goals.
Audit Update: Water Bureau not done defining roles or formulating long-term groundwater plan
This is a two-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."
Audit Update: Procurement Services is working to address some City credit card risks
This is a one-year follow-up to our 2021 report, "City credit card use slowed during pandemic but exposed underlying risks."
Audit Update: Cannabis Program improved data management, communication
This is a two-year follow-up to our 2020 report, "Cannabis Program: Management fundamentals needed to improve regulation of emerging industry."
Fraud Hotline Report: Funds wasted at veteran apartment complex
The Joint Office spent over $850,000 in rent to house needy veterans but allowed the property to deteriorate into unsafe, unsanitary conditions leaving the office scrambling to find new shelter. Without adequate oversight, the office risks wasting money intended to aid Portlanders without housing.
Audit Update: New procedure reflects lessons learned from pandemic grants
This is a one-year follow-up to our 2021 report, "Prosper Portland Emergency Grants: Standards needed to ensure program integrity."
Audit Update: Lents Urban Renewal – Spending continues, changes unlikely
This is a two-year follow-up to our 2020 report, "Lents Urban Renewal: 20 years of investment with minimal evaluation."
Parks partially addressed wasteful spending
This is a follow-up to our 2020 hotline investigation that found wasteful spending in the Park Ranger Program.
Police Intelligence-Gathering and Surveillance: Better management needed to protect civil rights
Keeping information about political activity and using surveillance technology without safeguards infringes on First Amendment rights. Police need direction about what to collect and a process to manage records when there is no criminal activity. The Bureau also needs improved technology policies.
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