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Most City offices closed Wednesday, June 19, to observe Juneteenth

The City of Portland recognizes Juneteenth as a formal day of remembrance to honor Black American history and the end of slavery in the United States. Learn about Juneteenth.

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Audit Report: Inclusionary Housing: Housing Bureau should improve Program goals, support for property owners, and monitoring to ensure Program helps address housing crisis

The Inclusionary Housing Program requires developers to include affordable homes in some new buildings. We examined the Program and if it helped property owners follow the rules. The Housing Bureau should improve the goals, property owner support, and monitoring so the Program works as intended.

Report


Audit Report: Joint Office of Homeless Services: Sustained focus on shelter system needed to address unmet needs

Our audit found that the adult and family shelters funded by the Joint Office of Homeless Services were generally full and had long waitlists, could be difficult to access, and only sometimes helped participants move to permanent housing.

Report


Adoption of Administrative Rules 6.01 Ombudsman’s Office Policies & Procedures and 10.01 Fraud Hotline | April 2024

The City Auditor’s Office has adopted new administrative rules effective April 10, 2024.

Public notice


Help us choose what to audit!

Every year, we pick about five areas of the City of Portland to audit. We'd love to hear your ideas on how we can make Portland work better for everyone.

News article


Fraud Hotline Report: Civic Life’s mismanagement of the Kenton Firehouse was wasteful and inefficient

The Auditor's Office found evidence of waste and inefficiency due to the lack of a formal agreement and Civic Life bypassing City financial policies in the management of the Kenton Firehouse. Auditors also found that the lack of documented rental transactions risked the appearance of fraud.

Report


Audit Update: The Fire Bureau has taken steps to improve its accountability system; Human Resources made one improvement to its investigation guidelines, but disagrees others are necessary

This is a one-year follow-up to our 2022 report, "Fire & Rescue does not have a coherent accountability system," that recommended Fire set clear expectations for work requirements and employee conduct, and Human Resources improve guidance and monitoring of complaints, investigations, and discipline

News article


Audit Report: Portland Fire & Rescue's Community Health Division programs need guidance and leadership to provide Portlanders with the services they need and reduce demands on firefighters

Our audit identified gaps in the Fire Bureau’s management of the Community Health Division, worsened by an inconsistent commitment to its programs. We make recommendations to articulate goals, plans, and monitor its programs to best serve Portlanders and offset demands on traditional fire crews.

Report


Fraud Hotline Report: City’s repeated installation of curb ramps was inefficient and wasteful

The Auditor’s Office found evidence of waste and inefficiency in project management stemming from unclear responsibilities and miscommunication throughout a curb replacement project.

Report


Audit Update: Momentous move by Council to consolidate permitting as City reforms continue

This is a two-year follow-up to our 2021 report, Building Permit Audit: Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance.

News article


Audit Update: The Office of Management and Finance has addressed most City credit card risks; purchase of gift cards prohibited until City policy is in place

This is a two-year follow-up to our 2021 report, City credit card use slowed during pandemic but exposes underlying risks.

News article


Audit Update: Council’s legislative changes helped the Portland Clean Energy Fund put management systems in place

This is a one-year follow-up to our 2022 report Portland Clean Energy Fund: Additional steps needed to implement voter-approved program.

News article


Portland Bureau of Transportation: Process in place to ensure capital projects meet specifications, but there were ways around it

Transportation had a formal process to document inspections before making payments, but staff were able to work around steps. Supervisors didn’t have procedures to identify allowable exceptions. We make recommendations to ensure staff follow the process and that supervisors are aware of exceptions.

Report


Fraud Hotline Report: Tips about Transportation manager alleged government waste and abuse

The Auditor’s Office found evidence of waste and abuse when investigating tips about vehicle use and outside employment in the Transportation Bureau. We shared our findings and recommendations with the Transportation Bureau.

Report


Audit Update: Bureaus have taken initial steps to address challenges in maintaining the City’s sewers, but have not re-evaluated their overall agreement

This is a one-year follow-up to our 2021 report Sewer Maintenance: Renewed attention to partnership needed to better serve ratepayers.

News article


Audit Services Update: Police made some progress to strengthen intelligence gathering policies, but other management improvements remain

This is a one-year follow-up to our 2022 report Police Intelligence-Gathering and Surveillance: Better management needed to protect civil rights.

News article


Audit Update: No progress on Citywide collection strategies; some improvements by individual bureaus

This is a one-year follow-up to our 2022 report: Taxes, fines, and fees: Customers who owe caught in a maze of inconsistent and uncoordinated collection strategies.

News article


Fraud Hotline Update: Joint Office of Homeless Services contract managers have more training and tools, but some role conflicts have not been addressed

Contract managers receive more training and guidance, but the Joint Office does not plan to separate duties as recommended.

News article


Fraud Hotline Update: New Fire Bureau compensation package allows use of City water to wash personal vehicles, but risk of perceived waste and disregard for resource conservation remains

Some progress made, but Fire Bureau changed rules to allow washing personal vehicles with City water despite Auditor’s finding of government waste.

News article


Notice of Proposed Rulemaking | April 2023

The City Auditor proposes the following revised human resources administrative rules for adoption: ARA 3.03, ARA 3.04, ARA 3.06, ARA 3.10, and ARA 3.11.

Public notice


Gang Enforcement Audits Update: Police Bureau has improved patrol activities, but still needs a policy for using gang information

Since our 2018 audits on the Police Bureau's Gang Enforcement Team, the Police Bureau has formed new units. This follow-up on our 2018 recommendations found the Bureau has improved patrol activities, but still needs a policy for using gang information.

News article