This is a one-year follow-up to our 2021 report, "Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance."
We found that the Portland Fire Bureau has not invested the time, attention, and resources needed for a coherent employee accountability system. We make recommendations for training and complaint, investigation, and discipline processes to help ensure that the Bureau achieves its diversity goals.
This is a two-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."
This is a one-year follow-up to our 2021 report, "City credit card use slowed during pandemic but exposed underlying risks."