We’re open to the public Monday through Friday, 9:00 a.m. to 5:00 p.m. Appointments are encouraged to reduce wait times. View our division webpages for more information and ways to connect with us in-person or remotely, or email our office.
This is a one-year follow-up to our 2021 report, "Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance."
News article
We found that the Portland Fire Bureau has not invested the time, attention, and resources needed for a coherent employee accountability system. We make recommendations for training and complaint, investigation, and discipline processes to help ensure that the Bureau achieves its diversity goals.
Report
This is a two-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."
News article
This is a one-year follow-up to our 2021 report, "City credit card use slowed during pandemic but exposed underlying risks."
News article
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