If you are a City employee, send your records requests by email. Requests received before 8:00 AM of a workday will be sent out in inter-office mail that same day, unless otherwise notified. All requests placed after this time will be sent out the following day.
In your email request, include the following information:
- Bureau
- Contact Information
- Record number
- File title, date, or other identifying information
- PARC Confirmation number with box and file number (ex: 2007198 box 5 file 13) or Records Retention Schedule number
Returning Files: When returning records to PARC, please make sure the PARC check-out tag is attached to the upper right corner of records (whether it is a single folder or an entire box). If the tag is lost, contact PARC either by email or phone (503-865-4100). Do not return records without a check-out tag. Untagged records will be returned to you.