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COVID-19 safety and programs

Face coverings are required in indoor public spaces and many outdoor spaces. State policy
Access City programs, people and projects helping Portland recover. Portland United

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Winter resources

Together we can weather storms. Care for yourself and others by learning about resources and signing up for alerts. 

Services and Resources for Access and ADA accommodations

Accessible and low-cost transportation options

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Information and resources on accessible and low-cost transportation options compiled by the Portland Bureau of Transportation (PBOT) for people with disabilities, older adults, and people living on a low income.

ADA Title II Transition Plan Draft Survey

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The Portland Bureau of Transportation (PBOT) is updating its ADA Title II Transition Plan for the public right-of-way and we want your feedback.

ADA Title II Transition Plan Overview Video

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Learn about PBOT's ADA Title II Transition Plan with this overview video.

Adaptive BIKETOWN

External Resource
Adaptive BIKETOWN is Portland’s program to increase biking access for people with disabilities. Partners are existing bike rental businesses. Adaptive bicycles such as handcycles, foot-powered trikes, tandems, and youth-sized cycles for short-term (1-3 hr) rides. Rentals through AdaptiveBIKETOWN.com
Close up of an adaptive trike.

Additional adaptive bicycling resources

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Adaptive bicycling resources for people with disabilities, links for short-term or long-term rentals, or where to purchase adaptive bikes locally. Information about projects from the Portland Bureau of Transportation (PBOT).

Apply for a Disabled User Parking Permit

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The Portland Bureau of Transportation (PBOT) provides four types of parking permits for people with disabilities based on their needs. Each type is outlined below, along with the application. Applicants must have a valid Americans with Disabilities Act (ADA) placard to apply.

BIKETOWN for All

External Resource
BIKETOWN for All offers discounted bike-share memberships to Portland-area residents living on low incomes. Oregon Trail Card holders, residents in affordable housing, or those who qualify for unemployment assistance or utility assistance, or who receive other social services, may be eligible.
Crowd of folks straddling orange BIKETOWN bike-share rentals, getting ready for a ride.

Captioning and transcription policy

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Information on closed captioning and transcription policy for City-posted content.

Celebrating the 30th Anniversary of ADA

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The City of Portland is celebrating the 30th anniversary of the Americans with Disabilities Act (ADA) virtually on July 29, 2020. Learn about the ADA and experiences of people with disabilities in the United States.

City does not ensure Americans with Disabilities Act compliance

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We noted compliance risks for the City related to the Americans with Disabilities Act during an audit of emergency preparedness but the risks were outside of the audit's scope. We are calling attention to them here so City Council and the public can act with urgency to address them.

Disability Parking in Portland

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The City of Portland strives to balance the needs of our diverse community by preserving accessible parking for persons with disabilities. There are different rules for different types of placard holders and different parking situations. Refer to the guide below to help you with your parking needs.

Fair Housing

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What is fair housing? Learn about the federal, state, and local laws that protect people from illegal housing discrimination.

File a discrimination complaint about PBOT

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Instructions to file complaints against the Portland Bureau of Transportation (PBOT). Any person, group, or organization may file, due to discrimination by PBOT programs, services, staff, or contractors—in violation of Civil Rights Title VI, ADA Title II, or other state or city discrimination laws.

Help Shape our new ADA Title II Transition Plan

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July 26, 2020 marks the 30th anniversary of the signing of the Americans with Disabilities Act (ADA). This year the Portland Bureau of Transportation (PBOT) is updating its ADA Title II Transition Plan for the public right-of-way and we want your feedback.

How to add closed captioning

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Videos added to the site must include closed captioning for accessibility within 5 days of publishing.

Meaningful Access Statement

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Office of Equity & Human Rights: ADA (Title II)

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Pandemic Mobility Support Program

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The Pandemic Mobility Support Program was created in an effort to support people in Portland who need to make critical trips during the COVID-19 Pandemic.

PDX WAV Customer Survey

External Resource
After taking a wheelchair accessible ride in a Taxi, Uber or Lyft, please click the link to give us your feedback. Your feedback is very important and we appreciate your time to answer 10 questions.

Portland Aerial Tram

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The Portland Tram is owned by the City of Portland and jointly managed by the City and Oregon Health & Science University (OHSU). The Tram runs between terminals in the South Waterfront district (at S Moody Avenue and Gibbs Street) and on Marquam Hill (in the Kohler Pavilion).

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