Heavy Rainfall Impacts

Following heavy rain, the City of Portland is addressing citywide impacts. Track road closures related to landslides.

Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Emergency Communications (9-1-1)

Bureau/office
Public Safety
Our mission is to work collaboratively with our community and public safety partners to ensure effective and timely 911 call answering and dispatching.
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Featured content

Picture showing a BOEC dispatcher.

How to use 9-1-1

A light pole on top of a 911 console.

When to call 9-1-1

Photo showing someone typing on a keyboard.

When to call 3-1-1, non-emergency (503-823-3333) or other resources

Picture showing a BOEC dispatcher.

When to text 9-1-1

Operations floor, room of desks and screens

About BOEC

White man with goatee standing outside

BOEC Director's Report

Logo board with text reading, "Proudly serving our partners."

BOEC User Board

Image of a computer terminal showing the Automated Abandoned Callback software.

Public Safety Technology

Two dispatchers wearing headsets sit at a workstation with multiple computer monitors. One person points at a large screen displaying maps and call information while the other leans in to look closely. They appear to be collaborating in a 9-1-1 communications center

Work for 9-1-1

hand wearing ring typing on laptop

Submit a 9-1-1 Public Records Request

Words that say your feedback

Submit feedback regarding your 9-1-1/non-emergency call experience

Alt text: One-page document for BOEC's Strategic Plan

BOEC 2025-2030 Strategic Plan

Contact

Portland and all of Multnomah County Non-Emergency

503-823-3333If there is an immediate threat to life or property, call 9-1-1.

Follow on social media

BOEC911
911BOEC
Portland_911
Subscribe to our YouTube channel

News

Five Years On, Portland Street Response Has Become a Pillar for Public Safety

Launched in 2021 amid the chaos of the pandemic, PSR has become a vital part of the city's first responder system, leading to better and more humane outcomes for people in crisis.

News article

Portland Street Response

Portland Street Response adds new phone number, expands hours

Portland Street Response is announcing several changes – including a new number and new hours – to improve the program's ability to assist people experiencing mental health and behavioral health crises.

News article

Portland Street Response
More news

Past meetings and hearings

BOEC User Board

BOEC User Board

BOEC User Board

BOEC User Board

BOEC User Board

More meetings and hearings

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