When to call non-emergency (503-823-3333)

Guide
Photo showing someone typing on a keyboard.
If there is an immediate threat to life or property, call 9-1-1. If there is NOT an immediate threat to life or property, call 503-823-3333.

Is non-emergency the correct resource?

The non-emergency number is for situations that are not an immediate threat to life or property.

You will be asked questions to help you find the right resource.

You may be sent to another agency for help, such as animal control, a power company, etc.

Below are some examples of non-emergency situations:

  • You wake up to find your vehicle missing.
  • You have additional information to add to a previously reported situation.
  • You were assaulted two hours earlier, and the suspect is no longer there.
  • Your identification was stolen.
  • Your "ex" keeps calling and harassing you.
  • The neighbors are playing their music too loud.