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Local Emergency Accommodation Program (LEAP) allows the public to share information in advance to support safer, more effective emergency response.
Press release
Summary: New 911 director Steve Mawdsley brings decades of experience and an innovative approach to meeting our community's needs on their worst day.
Press release
Press release
The Portland Bureau of Emergency Communications (BOEC) has been designated as an Accredited Center of Excellence (ACE) in Emergency Medical Dispatch (EMD) through the International Academies of Emergency Dispatch (IAED).
News article
The BOEC User Board is a group made up of government officials, first responder partner agencies, and community members who come together to make guiding recommendations about public safety topics related to 9-1-1.
News article
Launched in 2021 amid the chaos of the pandemic, PSR has become a vital part of the city's first responder system, leading to better and more humane outcomes for people in crisis.
News article
Portland Street Response is announcing several changes – including a new number and new hours – to improve the program's ability to assist people experiencing mental health and behavioral health crises.
News article
Longtime public safety leader Bob Cozzie will serve as Portland’s deputy city administrator for public safety.
News article
Increased staffing, public education, and a new fireworks reporting tool reduced calls to 911, speeding response times and helping dispatchers focus on emergency calls. Fires caused by fireworks are trending down but still too common. Dots on map show fireworks reported in July 2025 fireworks season
News article
Bob Cozzie, who has served as director of emergency communications since 2018, replaces outgoing service area leader Mike Myers.
News article
Mayor Keith Wilson visited the Bureau of Emergency Communications to honor 911 workers during Public Safety Telecommunicators Week.
Press release
News article
Dedicated 9-1-1 dispatchers like Erica Gregg answer Portland’s calls for help around the clock, day and night, 365 days a year, summoning emergency workers to save lives.
Blog post
Wildfires are becoming more frequent west of the Cascade Mountains. Learn what the City of Portland is doing to prepare for the possibility of urban wildfires, and find out simple steps you can take to get ready and keep our city strong and resilient.
News article
Applications open Jan. 8 and will be accepted until 11: 59 p.m. Jan. 29.
Press release
Award honors an exemplary emergency dispatcher for professional excellence
News article
News article
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