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Martin Luther King Jr. Day hours

Most City of Portland offices will be closed Monday, Jan. 19. Recreation centers may be open, check before you go.

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Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

News

Emergency Communications (9-1-1) News Menu
Displaying 1 - 20 of 23

Portland Street Response adds new phone number, expands hours

Portland Street Response is announcing several changes – including a new number and new hours – to improve the program's ability to assist people experiencing mental health and behavioral health crises.

News article


Portland names Bob Cozzie as deputy city administrator for public safety

Longtime public safety leader Bob Cozzie will serve as Portland’s deputy city administrator for public safety.

News article


Fireworks: 911 call times improve on July 4th thanks to new reporting tool

Increased staffing, public education, and a new fireworks reporting tool reduced calls to 911, speeding response times and helping dispatchers focus on emergency calls. Fires caused by fireworks are trending down but still too common. Dots on map show fireworks reported in July 2025 fireworks season

News article


Portland names interim deputy city administrator for public safety

Bob Cozzie, who has served as director of emergency communications since 2018, replaces outgoing service area leader Mike Myers.

News article


Mayor Wilson hails 911 professionals as "heroes"

Mayor Keith Wilson visited the Bureau of Emergency Communications to honor 911 workers during Public Safety Telecommunicators Week.

Press release


Portland Hosts Public Safety Conference

News article


Answering the call

Dedicated 9-1-1 dispatchers like Erica Gregg answer Portland’s calls for help around the clock, day and night, 365 days a year, summoning emergency workers to save lives.

Blog post


Urban wildfire: How Portland is prepared, and what you can do

Wildfires are becoming more frequent west of the Cascade Mountains. Learn what the City of Portland is doing to prepare for the possibility of urban wildfires, and find out simple steps you can take to get ready and keep our city strong and resilient.

News article




Portland 911 is Hiring Call Takers

Applications open Jan. 8 and will be accepted until 11: 59 p.m. Jan. 29.

Press release



Stephen Zipprich of Portland Honored as North America’s 911 Dispatcher of the Year

Award honors an exemplary emergency dispatcher for professional excellence

News article


An Ordinary, Extraordinary Call

News article


COME WORK FOR PORTLAND 911!

News article



Bridget, Emergency Senior Dispatcher

“Offering comfort and calm during chaotic moments is one of the most satisfying experiences I could gain from a career.”

News article


Jake, 911 Dispatcher, Coach, Peer Support Team

“This is a challenging job, but it’s very rewarding. I feel so proud that I'm able to help my community in this way.”

News article


Bridget, Emergency Senior Dispatcher

“Offering comfort and calm during chaotic moments is one of the most satisfying experiences I could gain from a career.”

News article


Jake, 911 Dispatcher, Coach, Peer Support Team

“This is a challenging job, but it’s very rewarding. I feel so proud that I'm able to help my community in this way.”

News article


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