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The Portland Bureau of Emergency Communications (BOEC) and Public Safety Service Area 2025-2030 Strategic Plan.
The Portland Bureau of Emergency Communications and Public Safety Service Area 2025-2030 Strategic Plan
Mission: Work collaboratively with our community and public safety partners to ensure effective and timely 911 call answering and dispatching.
Improve Public Safety Response Capabilities
- Right responder, right call, timely manner
- Culturally and situationally appropriate response strategies
- Measure, evaluate, improve performance
Enhance Collaboration Internally, with Partner Agencies, and the Community
- Improve interagency communication
- Build trust and transparency
Increase Focus on the Wellbeing of the Workforce and Public Safety System
- Support health and wellness
- Build a culture of professional development
- Infrastructure and technology improvements
- Develop the PSSA to meet the vision and strategy
- Financial and operational sustainability