Emergency Communications (9-1-1)

Bureau/Office
Our mission is to work collaboratively with our community and public safety partners to ensure effective and timely 911 call answering and dispatching.
Official sign for the Portland Bureau of Emergency Communications showing the city skyline with a radio transmitter and a mountain in the background.

Featured content

Picture showing a BOEC dispatcher.

How to use 9-1-1

A call taker and Portland City Commissioner Rene Gonzalez at a desk, taking a 911 call.

When to call 9-1-1

Picture showing a BOEC dispatcher.

When to text 9-1-1

Operations floor, room of desks and screens

About BOEC

Logo for the Portland Bureau of Emergency Communications

BOEC User Board

Man with beard wearing blue shirt, sitting at desk

BOEC Director's Report

Photo showing someone typing on a keyboard.

When to call 3-1-1, non-emergency (503-823-3333) or other resources

Image of a computer terminal showing the Automated Abandoned Callback software.

Public Safety Technology

Portland Bureau of Emergency Communications table at a job fair.

Work for 9-1-1

Words that say your feedback

Submit feedback regarding your 9-1-1/non-emergency call experience

Front page of Strategic Plan

BOEC 2022-2024 Strategic Plan

Contact

Portland Non-Emergency

phone number503-823-3333If there is an immediate threat to life or property, call 9-1-1.

Follow on Social Media

BOEC911
911BOEC
Portland_911
Subscribe to our YouTube channel

Events

BOEC User Board

Members are representatives of each partner agency served by BOEC, and three appointed and elected community representatives. The purpose of the meetings is to provide advice and comments to the Commissioner.

1:30 pm – 3:30 pm
Public Meeting
Available Online

BOEC User Board

Members are representatives of each partner agency served by BOEC, and three appointed and elected community representatives. The purpose of the meetings is to provide advice and comments to the Commissioner.

1:30 pm – 3:30 pm
Public Meeting
Available Online

BOEC User Board

Members are representatives of each partner agency served by BOEC, and three appointed and elected community representatives. The purpose of the meetings is to provide advice and comments to the Commissioner.

1:30 pm – 3:30 pm
Public Meeting
Available Online

BOEC User Board

Members are representatives of each partner agency served by BOEC, and three appointed and elected community representatives. The purpose of the meetings is to provide advice and comments to the Commissioner.

1:30 pm – 3:30 pm
Public Meeting
Available Online
More events

Past Meetings and Hearings

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