Emergency Communications (9-1-1)

Bureau/Office
Our mission is to work collaboratively with our community and public safety partners to ensure effective and timely 911 call answering and dispatching.
Official sign for the Portland Bureau of Emergency Communications showing the city skyline with a radio transmitter and a mountain in the background.

Featured content

Image of a computer terminal showing the Automated Abandoned Callback software.

Automated Abandoned Callback (AAC)

Photo showing the 911 dispatch floor.

When to call 9-1-1

Photo showing someone typing on a keyboard.

When to call non-emergency (503-823-3333)

Picture showing a BOEC dispatcher.

How to use 9-1-1

Picture showing a BOEC dispatcher.

When to text 9-1-1

Photo showing the 911 call center.

About BOEC

Logo for the Portland Bureau of Emergency Communications

BOEC User Board

Bob Cozzie, Director of the Portland Bureau of Emergency Communications

BOEC Director's Report

Portland Bureau of Emergency Communications table at a job fair.

Joining BOEC

Submit feedback regarding your 9-1-1/non-emergency call experience

BOEC 2022-2024 Strategic Plan

Contact

Follow on Social Media

BOEC911
911BOEC
Portland_911
Youtube

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