Emergency Communications (9-1-1)

Bureau/Office
Our mission is to work collaboratively with our community and public safety partners to ensure effective and timely 911 call answering and dispatching.
Official sign for the Portland Bureau of Emergency Communications showing the city skyline with a radio transmitter and a mountain in the background.

Featured content

Portland Bureau of Emergency Communications table at a job fair.

Work for 9-1-1

Image of a computer terminal showing the Automated Abandoned Callback software.

Automated Abandoned Callback (AAC)

Photo showing the 911 dispatch floor.

When to call 9-1-1

Photo showing someone typing on a keyboard.

When to call 3-1-1, non-emergency (503-823-3333) or other resources

Picture showing a BOEC dispatcher.

How to use 9-1-1

Picture showing a BOEC dispatcher.

When to text 9-1-1

Operations floor, room of desks and screens

About BOEC

Logo for the Portland Bureau of Emergency Communications

BOEC User Board

Bob Cozzie, Director of the Portland Bureau of Emergency Communications

BOEC Director's Report

Submit feedback regarding your 9-1-1/non-emergency call experience

BOEC 2022-2024 Strategic Plan

Contact

Portland Non-Emergency

phone number503-823-3333If there is an immediate threat to life or property, call 9-1-1.

Follow on Social Media

BOEC911
911BOEC
Portland_911
Subscribe to our YouTube channel

Past Meetings and Hearings

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