Memorial Day closure

Most City of Portland offices will be closed Monday, May 25. Recreation centers may be open, check before you go.

Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Services, guides, and information

24 services and resources found

Report Discrimination

Popular
Service
City of Portland Office of Equity and Human Rights Civil Rights Title VI and ADA Title II Complaint Form.

Report Graffiti

Popular
Service
Report graffiti or other types of defacement to private or public property.

Request an ADA Accommodation

Popular
Service
Request an accommodation under the Americans with Disabilities Act (ADA) for any City of Portland program, service, event, or activity. To ensure the best response, please make your request at least five business days before the program or event, if possible.

Stay safe and warm in winter weather

Information
What to do when snow, ice, extreme cold, and winter storms hit Portland. How to get ready. Where to find information on road closures, travel tips, snow and ice routes, snowplow activity, freezing pipes, downed power lines, power outages, tree emergencies, and more.

About PDX 311

Information
PDX 311 improves access to local government within Multnomah County by providing a single point of contact – in person, online or over the phone to find information, report issues, or request services.

Contact PDX 311

Service
Use PDX 311 to ask questions about City of Portland or Multnomah County services or report a non-emergency issue within Multnomah County.

Cooling Portland

Information

COVID-19 Customer Service Hours and Operations Changes

Information
Most City of Portland downtown facilities will reopen to community members Wednesday, June 1, 2022, as the City transitions to a new phase in the COVID-19 pandemic.

How to File a Civil Rights Title VI Complaint

Information
A guide for any person(s) or organization(s) who believes they have been the object of unequal treatment or discrimination on the grounds of race, color, or national origin on how to file a formal complaint with the City of Portland.

How to File an ADA Title II Complaint

Information
Any persons who believe they have been the object of unequal treatment or discrimination on the grounds of disability may file a complaint with the City of Portland.

How to Use 311 to Get Things Done in the Community

Information
PDX 311 is the go-to resource for residents of Multnomah County needing help with non-emergency issues such as missed trash pickup, construction concerns, potholes, or litter. By dialing 3-1-1, community members are quickly connected—usually in under 20 seconds—to a live, highly trained call taker.

PDX311’s work to support constituent services is helping ensure community voices are heard

Information
Budgets are essential tools that help cities allocate resources to achieve strategic goals, communicate priorities and investments, and ensure fiscal responsibility and accountability.

Portland Building Customer Service Center

Information
Community members can get help in-person at the Customer Service Center on the first floor of the Portland Building at 1120 SW 5th Avenue, Portland.

Proposed Changes to Administrative Rule ADM-10.01 – Visual Markings for City Vehicles

Information
This proposed Administrative Rule change updates the City's website and phone contact references to reflect current usage.

Record-Breaking Year for PDX 311: Staff Set New Standard for Community Connection

Information
In 2025, PDX 311 staff achieved record-breaking community engagement, responding to over 113,000 service requests in just the first half of the year—a 20% increase from the same period in 2024.

Report a Problem Calling 311

Service
Please use this form to report any issues reaching 311 from landlines or cell phones within Multnomah County.

Report a Problem with a Public Trash Can

Service
Let the City know if you see a broken, damaged or overflowing public trash can.

Report an Obstruction on a Street, Sidewalk or Other Right-of-Way

Service
Use this form if an object, structure, vegetation or unauthorized signage is blocking access through the right-of-way. There are several different entities involved in managing the public right-of-way. This form will route the information to the appropriate entity.

Report Fireworks

Service
Please use this form to help us document non-emergency fireworks complaints.

Report Trash

Service
Use this form to find out how to report a variety of trash-related issues in Portland, such as illegal dumping and overflowing public trash cans.

Request 311 Program Material

Information
Flyers, brochures, and magnets are available to community members based on availability.

Seamless Service: Discover PDX 311’s efforts to enhance customer service through Zendesk

Information
PDX 311 is a key service designed to simplify how community members engage with the City of Portland. Whether it's reporting an issue or seeking information about City programs or services, PDX 311 ensures that these interactions are efficient, equitable, and user-friendly.

See, Care, Connect: How to help our neighbors in crisis 

Information
Every Portlander deserves care and compassion before a life safety concern becomes a crisis. One phone call can create an opportunity for someone who’s struggling to get the help they need.

Supporting Employees Through the Transition

Information
A significant change in Portland’s form of government is underway. The city is moving to a new mayor-council structure with bureaus reporting to a city administrator. This plan describes support and resources that will be made available to assist employees in navigating the transition.

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