information
Portland is a Sanctuary City

Find sanctuary city resources from the City of Portland's Immigrant & Refugee Program, including free legal services and state resources for reporting hate crimes, bias incidents, discrimination, and violations of Oregon's sanctuary laws.

Report a Problem Calling 311

Service
Please use this form to report any issues reaching 311 from landlines or cell phones within Multnomah County.
dark green background, pdx 311 logo and call issues in white

2-5 Minutes

Most people calling from within Multnomah County on landlines or cell phones should be able to dial 3-1-1 and reach PDX 311. If your call does not go through, please complete the form below. 

If you are using a VOIP phone, a phone in an office or large organization, or a relay service and the call does not go through, please try these additional steps before completing the reporting form. 

If you are calling from outside Multnomah County, you will need to call (503) 823-4000 to reach PDX 311. 

Use this form to report problems calling 3-1-1.
What is your location?
Loading...
If this location has a name, such as a business or public building, please enter it here.
Examples: Verizon, CenturyLink, Vonage, etc.
What type of phone are you using?
We will use your email to respond if needed.

Contact

PDX 311 Customer Service Program

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

Follow on Social Media

Back to top