Report a problem calling PDX 311

Service

Please use this form to report any issues reaching PDX 311 from landlines or cell phones within Multnomah County.

2-5 Minutes

Most people calling from within Multnomah County on landlines or cell phones should be able to dial 3-1-1 and reach PDX 311. If your call does not go through, please complete the form below.

If you are using a VOIP phone, a phone in an office or large organization, or a relay service and the call does not go through, please try these additional steps before completing the reporting form.

If you are calling from outside Multnomah County, you will need to call (503) 823-4000 to reach PDX 311.

Use this form to report problems calling 3-1-1.

What is your location?

Address or Cross Streets

Enter an address or cross streets of the issue being reported, then click the button to verify the location. Alternately, you may click the map to set the location.

Location Name

If this location has a name, such as a business or public building, please enter it here.

What telephone service are you using to dial 3-1-1?

Examples: Verizon, CenturyLink, Vonage, etc.

When did you attempt to place the call?

Your email

We will use your email to respond if needed.

Contact

PDX 311 Customer Service Program

311@portlandoregon.gov

311City of Portland general information hotline

503-823-4000Monday – Friday, 7 a.m. to 8 p.m. (excluding federal holidays) Translation services available

711Oregon Relay Service

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News and notices

PDX 311 streamlines access to local government information and services, kicks-off public awareness campaign

News Article

August 3, 2022 4:30 pm

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