News
City Council Proclaims March 11 as National 311 Day in Portland
Portland City Council proclaimed March 11 as National 311 Day in Portland. This proclamation serves as an annual reminder of the significance of 311 as a resource for communities nationwide to connect with their city, county, and non-emergency services.
News article
PDX 311 extends customer service hours to seven days a week
Beginning July 1, PDX 311’s customer service team will be available by phone and email from 7 a.m. to 8 p.m. every day, except federal holidays. Community members can reach PDX 311 by calling 3-1-1 or (503) 823-4000.
Press release
2023 April Program Report
This report shares data and trends in contact volume to PDX 311 in April 2023.
Report
2023 June Program Report
This report shares data and trends in contact volume to PDX 311 in June 2023.
Report
2023 July Program Report
This report shares data and trends in contact volume to PDX 311 in July 2023.
Report
2023 May Program Report
This report shares data and trends in contact volume to PDX 311 in May 2023.
Report
2023 March Program Report
This report shares data and trends in contact volume to PDX 311 in March 2023.
Report
2023 August Program Report
This report shares data and trends in contact volume to PDX 311 in August 2023.
Report
2023 September Program Report
This report shares data and trends in contact volume to PDX 311 in September 2023.
Report
2023 December Program Report
This report shares data and trends in call volume to PDX 311 in December 2023.
Report
2023 February Program Report
This report shares data and trends in call volume to PDX 311 in February 2023.
Report
2023 October Program Report
This report shares data and trends in contact volume to PDX 311 in October 2023.
Report
2023 November Program Report
This report shares data and trends in contact volume to PDX 311 in November 2023.
Report
2023 January Program Report
This report shares data and trends in contact volume to PDX 311 in January 2023.
Report
2022 September Program Update
This report shares data and trends in call volume to PDX 311 in September 2022.
Report
2022 October Program Update
Contacts to PDX 311 in October grew 27% between 2021 and 2022. This report shares data and trends in call volume to PDX 311 in October 2022.
Report
2022 November Program Update
Contacts to PDX 311 in November grew 17% between 2021 and 2022. This report shares data and trends in call volume to PDX 311 in November 2022.
Report
2022 December Program Update
Report provides data and statistics on calls made to the 311 Program including frequency, trending calls, and outreach information.
Report
PDX 311 Annual Report 2022
he report includes PDX 311 program information, data, and statistics in 2022. Read about service migration process and successes as well as community outreach, marketing, and publicity.
Report
PDX 311 streamlines access to local government information and services, kicks-off public awareness campaign
PDX 311, an information resource for residents, businesses and visitors in Multnomah County, kicks-off a public awareness campaign this summer.
News article
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