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News
2025 February Report
The report shares data and trends in call volume to PDX 311 in February 2025.
Updated Report
2025 March Report
The report shares data and trends in call volume to PDX 311 in March 2025.
Updated Report
The voice on the other end of PDX 311
Got questions? Reporting an issue? Requesting assistance? PDX 311 call takers like Tiffany Carlson have got you covered.
Blog post

2025 January Report
The report shares data and trends in call volume to PDX 311 in January 2025.
Updated Report
2024 December Report
The report shares data and trends in call volume to PDX 311 in December 2024.
Updated Report
2024 October Report
The report shares data and trends in call volume to PDX 311 in October 2024.
Updated Report
2024 September Program Report
This report shares data and trends in call volume to PDX 311 in September 2024.
Updated Report
Urban wildfire: How Portland is prepared, and what you can do
Wildfires are becoming more frequent west of the Cascade Mountains. Learn what the City of Portland is doing to prepare for the possibility of urban wildfires, and find out simple steps you can take to get ready and keep our city strong and resilient.
News article

2024 November Report
The report shares data and trends in call volume to PDX 311 in November 2024.
Report
2024 July Program Report
The report shares data and trends in call volume to PDX 311 in July 2024.
Report
2024 June Program Report
The report shares data and trends in call volume to PDX 311 in June 2024.
Report
2024 May Program Report
The report shares data and trends in call volume to PDX 311 in May 2024.
Report
2024 April Program Report
The report shares data and trends in call volume to PDX 311 in April 2024.
Report
2024 February Program Report
The report shares data and trends in call volume to PDX 311 in February 2024.
Report
2024 August Program Report
This report shares data and trends in call volume to PDX 311 in August 2024.
Updated Report
City Council Proclaims March 11 as National 311 Day in Portland
Portland City Council proclaimed March 11 as National 311 Day in Portland. This proclamation serves as an annual reminder of the significance of 311 as a resource for communities nationwide to connect with their city, county, and non-emergency services.
News article

Dedicated team, community support help Portland weather a winter storm to start 2024
Public servants and volunteers cleared roads and trees, fielded record numbers of community calls, dispatched help and much more during a weeklong winter storm. Now, the thaw begins.
News article

10 exciting things coming to Portland this year (from your city government!)
As 2024 gets underway, Portlanders have a lot to look forward to. Here are 10 big things on tap in the Rose City – from street plazas to park improvements, from affordable homes to a transformational election.
Updated News article

PDX 311 extends customer service hours to seven days a week
Beginning July 1, PDX 311’s customer service team will be available by phone and email from 7 a.m. to 8 p.m. every day, except federal holidays. Community members can reach PDX 311 by calling 3-1-1 or (503) 823-4000.
Press release

2023 February Program Report
This report shares data and trends in call volume to PDX 311 in February 2023.
Report
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