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PDX 311 extends customer service hours to seven days a week

Beginning July 1, PDX 311’s customer service team will be available by phone and email from 7 a.m. to 8 p.m. every day, except federal holidays. Community members can reach PDX 311 by calling 3-1-1 or (503) 823-4000.

Press release


2023 April Program Report

This report shares data and trends in contact volume to PDX 311 in April 2023.

Report


2023 June Program Report

This report shares data and trends in contact volume to PDX 311 in June 2023.

Report


2023 July Program Report

This report shares data and trends in contact volume to PDX 311 in July 2023.

Report


2023 May Program Report

This report shares data and trends in contact volume to PDX 311 in May 2023.

Report


2023 March Program Report

This report shares data and trends in contact volume to PDX 311 in March 2023.

Report


2023 August Program Report

This report shares data and trends in contact volume to PDX 311 in August 2023.

Report


2023 September Program Report

This report shares data and trends in contact volume to PDX 311 in September 2023.

Report


2023 December Program Report

This report shares data and trends in call volume to PDX 311 in December 2023.

Report


2023 February Program Report

This report shares data and trends in call volume to PDX 311 in February 2023.

Report


2023 October Program Report

This report shares data and trends in contact volume to PDX 311 in October 2023.

Report


2023 November Program Report

This report shares data and trends in contact volume to PDX 311 in November 2023.

Report


2023 January Program Report

This report shares data and trends in contact volume to PDX 311 in January 2023.

Report


2022 September Program Update

This report shares data and trends in call volume to PDX 311 in September 2022.

Report


2022 October Program Update

Contacts to PDX 311 in October grew 27% between 2021 and 2022. This report shares data and trends in call volume to PDX 311 in October 2022.

Report


2022 November Program Update

Contacts to PDX 311 in November grew 17% between 2021 and 2022. This report shares data and trends in call volume to PDX 311 in November 2022.

Report


2022 December Program Update

Report provides data and statistics on calls made to the 311 Program including frequency, trending calls, and outreach information.

Report


PDX 311 Annual Report 2022

he report includes PDX 311 program information, data, and statistics in 2022. Read about service migration process and successes as well as community outreach, marketing, and publicity.

Report


PDX 311 streamlines access to local government information and services, kicks-off public awareness campaign

PDX 311, an information resource for residents, businesses and visitors in Multnomah County, kicks-off a public awareness campaign this summer.

News article


Most downtown City facilities to reopen to the public on June 1

The City of Portland will continue offering many services virtually and will reintroduce opportunities to visit in-person too. 

News article