Documents

This report shares data and trends in contact volume to PDX 311 in August 2023.

This report shares data and trends in contact volume in January 2023.

This report shares data and trends in contact volume to PDX 311 in September 2023.

2019 refinements to the City's 311 program.

This report shares data and trends in contact volume to PDX 311 in December 2023.

Report provides data and statistics on calls and contacts made to the PDX 311 program including frequency, trends, and outreach information.

This report shares data and trends in call and service volume to PDX 311 in March 2023.

Contacts to PDX 311 in November grew 17% between 2021 and 2022. This report shares data and trends in call volume to PDX 311 in November 2022.

Find PDX 311's October Program Report including call volume, bureau or jurisdiction affected, social media, and program details.

Reasons why community members call 911 emergency services vs 311 local government/civic services vs 211 social services

Reasons why community members call 911 emergency services vs 311 local government/civic services vs 211 social services

The report includes PDX 311 program information, data, and statistics in 2022. Read about service migration process and successes as well as community outreach, marketing, and publicity.

This report shares data and trends in call volume to PDX 311 in April 2023.

August 2023 Report of call volume, statistics, and data from PDX 311.

PDX 311 is more than a logo or tagline. It encompasses our essence and every way we communicate it to others. The strength of our brand depends on the consistency of its implementation. Consistency leads to brand recognition.

One Page PDX 311 Program flyer in Simplified Chinese

Connect to City of Portland & Multnomah County Services
Call 311 when you have a question or need a service, and we’ll get you the right answer or connection quickly. Because accessing your government should be easy.
Dial 311 or 503-823-4000. 7am- 8 p.m. assist in multi languages