Information
Community members can get help in-person at the Customer Service Center on the first floor of the Portland Building at 1120 SW 5th Avenue, Portland.
Portland Building Customer Service Center
The Portland Building Customer Service Center is open to the public, Monday through Friday from 8 a.m. to 5 p.m.
The Front Desk is primarily staffed by PDX 311 Customer Service Representatives to help community members access local government information and services.
You can also call us at 311 or 503-823-4000 or email 311@portlandoregon.gov