Memorial Day closure

Most City of Portland offices will be closed Monday, May 27, in observance of Memorial Day.

Portland Building Customer Service Center

Dark orange background, white PDX 311 Logo, in person service white text
Community members can get help in-person at the Customer Service Center on the first floor of the Portland Building at 1120 SW 5th Avenue, Portland.

Portland Building Customer Service Center

The Portland Building Customer Service Center is open to the public, Monday through Friday from 8 a.m. to 5 p.m.

The Front Desk is primarily staffed by PDX 311 Customer Service Representatives to help community members access local government information and services. 

You can also call us at 311 or 503-823-4000 or email

Customer at the new Portland Building 311 Customer Service Center
Photo of the customer service desk area


PDX 311 Customer Service Program

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

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